Network Instruments SFMFF4040-100 manual Troubleshooting, Contact Us, Technical support

SFMFF4040-100

Troubleshooting

If the SFMFF4040-100 converter fails, isolate and correct the failure by determining the answers to the following questions and taking the indicated action:

1.Is the PWR (power) LED illuminated?

NO

•Ensure that the power adapter is the proper type of voltage and cycle frequency for the outlet (See “Power Supply” on page 5.)

•Ensure the power adapter is properly installed in the converter and in the grounded outlet.

•Contact Technical Support: US/Canada: 1-800-260-1312,

International: 00-1-952-941-7600.

YES

•Proceed to step 2.

2.Are both LK1 & LK2 LEDs (fiber link for ports 1 & 2) illuminated?

NO

•Ensure both SFP transceiver modules are properly inserted in the converter.

•Check the fiber cables for proper connection.

•Verify that the TX and RX cables on the media converter are connected to the RX and TX ports, respectively, on the other device.

•Contact Technical Support: US/Canada: 1-800-260-1312,

International: 00-1-952-941-7600.

YES

•Proceed to step 3.

3.Is the LK1 LED (fiber link 1) flashing?

NO

•If there is no network activity on port 1, proceed to step 4.

•If there is network activity on port 1, disconnect and reconnect the fiber cables to restart the initialization process.

•Contact Technical Support: US/Canada: 1-800-260-1312,

International: 00-1-952-941-7600.

YES

•Proceed to step 4.

4Is the LK2 LED (fiber link 2) flashing?

NO

•If there is no network activity on port 2, contact technical support.

•If there is network activity on port 2, disconnect and reconnect the fiber cables to restart the initialization process.

•Contact Technical Support: US/Canada: 1-800-260-1312,

International: 00-1-952-941-7600.

Contact Us

Technical support

Technical support is available 24 hours a day.

US and Canada: 1-800-260-1312

International: 00-1-952-941-7600

Transition now

Chat live via the Web with Transition Networks Technical Support. Log onto www.transition.com and click the Transition Now link.

Web-based seminars

Transition Networks provides seminars via live web-based training. Log onto www.transition.com and click the Learning Center link.

E-Mail

Ask a question anytime by sending an e-mail to our technical support staff. techsupport@transition.com

Address Transition Networks

6475 City West Parkway Minneapolis, MN 55344, U.S.A.

telephone: 952-941-7600

toll free:800-526-9267

fax:952-941-2322

	Declaration of Conformity
Name of Mfg:	Transition Networks
	6475 City West Parkway, Minneapolis MN 55344 U.S.A.
Model:	SFMFF4040-100 SFP Optical Line Converter
Part Number:	SFMFF4040-100
Regulation:	EMC Directive 89/336/EEC

Purpose: To declare that the SFMFF4040-100 to which this declaration refers is in conformity with the following standards.

EN 55022:1998 Class A; EN 55024: 1998+A1+A13164:2002; FCC Part 15 subpart B; 21CFR subpart J

I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s).

	June 6, 2006_____
Stephen Anderson, Vice-President of Engineering	Date

6 24-hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600 techsupport@transition.com -- Click the “Transition Now” link for a live Web chat. 7