Network Technologies PS/2 KVM Mating Face of a 9D Male, Troubleshooting, Warranty Information

Models: PS/2 KVM

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KEEMUX to PS2 CPU (9 PIN)

NTI KEEMUX Series PS/2 KVM Switch

SPECIFICATIONS FOR STRAIGHT-THROUGH RS232 SERIAL CABLE

KEEMUX to PS2 CPU (9 PIN)

 

 

 

KEEMUX

 

 

 

 

PS/2 CPU
9 pin
Signal

 

 

9 pin

Function

Pin #
Direction

Pin #

 

Function

RxD

3

 

 

 

3

 

TxD

TxD

2

 

 

 

2

 

RxD

CTS

7

 

 

 

7

 

RTS

RTS

8

 

 

 

8

 

CTS

DSR

4

 

 

 

4

 

DTR

DTR

6

 

 

 

6

 

DSR

SG

5

 

 

 

5

 

SG

 

 

 

 

1 2 3 4 5

6 7 8 9

Mating Face of a 9D Male

Terminals 7 and 8 are jumpered together and terminals 4 and 6 are jumpered together.

TROUBLESHOOTING

If the KEEMUX is not working properly, please look for a solution in the list below:

PROBLEM: Keyboard Errors

SOLUTION: Check cable connections on each CPU and the switch.

PROBLEM: No Video

SOLUTION: Check cable connections on each CPU and the switch. Verify that keyboard, video, and mouse connect from each CPU to matching ports. After reconnecting, the CPU may need to be re-booted in order to sense the monitor connection.

PROBLEM: No Mouse Movement

SOLUTION: Check cable connections on each CPU and the switch. Verify that keyboard, video, and mouse connect from each CPU to matching ports. Verify that the mouse driver was loaded.

PROBLEM: No Keyboard Activity after running shutdown program on IBM PowerServer 220

SOLUTION: 1. Select a different port from the front panel buttons.

2.Turn power OFF to PowerServer 220. (either step above will enable keyboard)

PROBLEM: Monitor shuts down while working with OSD menu

SOLUTION: Disengage or increase time setting of CPU’s monitor “sleep” mode from the BIOS and/or control panel display settings. (The CPU does not sense activity while in the OSD menu )

If a solution was not found in the list above, answers may be found in the Frequently Ask Questions (FAQs) section of our website at http://www.nti1.com or call us directly at (800) 742-8324(800-RGB-TECH)or (330) 562-7070and we will be happy to assist in any way we can.

WARRANTY INFORMATION

The warranty period on this product (parts and labor) is two (2) years from the date of purchase. Please contact Network Technologies Inc at (800) 742-8324(800-RGB-TECH) or (330) 562-7070or visit our website at http://www.networktechinc.com for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.

Man077 Rev 7/2/07

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Network Technologies PS/2 KVM Mating Face of a 9D Male, Troubleshooting, Warranty Information, 1 2 3, Keemux, PS/2 CPU