Troubleshooting
| Problem | Cause/Solution | A |
| Digital zoom cannot be used. | Digital zoom cannot be used: |
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| • When | |
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| b[Portrait] or e[Night portrait] is selected | |
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| from the scene mode menu. |
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| • When | |
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| [Continuous] settings in the shooting mode |
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| menu. |
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| • Before movie is started. | |
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| • When [Off] is selected for [Digital zoom] in | |
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| setup menu. |
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| [Image mode] not available. | [Image mode] cannot be adjusted when [Multi- | |
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| shot 16] is selected for [Continuous]. |
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| No sound when shutter is | • [Off] is selected for [Sound settings] > [Shutter | |
| released. | sound] in setup menu. |
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| • [Continuous], [BSS] or | |
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| selected for [Continuous] in shooting menu. |
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| • d([Sports] scene mode) or l([Museum] | |
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| scene mode) is selected. |
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| • Movie mode is selected. | |
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| Pictures appear smeared. | Lens is dirty. Clean lens. | |
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| Colors are unnatural. | White balance does not match light source. | |
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| Randomly spaced bright pixels | Shutter speed too slow or ISO sensitivity too high. |
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| (“noise”) appear in image. | Noise can be reduced by: |
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| • Using flash | |
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| • Choosing scene mode with noise reduction | |
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| Pictures are too dark | • Flash is off. | |
| (underexposed). | • Flash window is blocked. | |
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| • Subject is beyond flash range. | |
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| • Adjust exposure compensation. | |
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| • Subject is backlit. Select o([Backlight] scene | |
Technical |
| mode) or use fill flash. |
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(overexposed). | Adjust exposure compensation. | ||
| Pictures are too bright | ||
Notes |
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