Troubleshooting

Problem

Cause/Solution

c

 

Bright specks appear in pictures

Flash is reflecting off particles in air. Turn

29

 

taken with flash

flash off.

 

 

 

 

 

 

Flash does not fire

• Flash is off.

28

 

 

• Some scene modes that cannot turn

34

 

 

on flash are selected.

 

 

 

• Anti-shake mode is applied.

42

 

 

• T modes other than [Time-lapse

58

 

 

movie A] and [Stop-motion movie]

 

 

 

are selected.

 

 

 

• [Continuous] or [Multi-shot 16] is

88, 90

 

 

selected for [Continuous], or [On] is

 

 

 

selected for [BSS].

 

 

 

 

 

 

Optical zoom cannot be used

Optical zoom cannot be used while

58

 

 

recording movies.

 

 

 

 

 

 

Digital zoom cannot be used

Digital zoom is not available when [Multi-

88

 

 

shot 16] is selected for [Continuous], and

 

 

 

in some scene modes.

 

 

 

 

 

 

[Image mode] not available

[Image mode] cannot be adjusted when

88

 

 

[Multi-shot 16] is selected for [Continu-

 

 

 

ous].

 

 

 

 

 

 

No sound when shutter is

• [Off] is selected for [Sound settings] >

109

 

released

[Shutter sound] in setup menu.

 

 

 

• [Continuous] or [Multi-shot 16] is

88, 90

 

 

selected for [Continuous], or [On] is

 

 

 

selected for [BSS] in shooting menu.

 

 

 

• P or N mode is selected.

35, 38

 

 

• Anti-shake mode or T mode is

42, 58

 

 

selected.

 

 

 

 

 

 

Pictures appear smeared

Lens is dirty. Clean lens.

118

 

 

 

 

 

Colors are unnatural

White balance does not match light

86

 

 

source.

 

Technical

 

 

 

Randomly spaced bright pixels

Shutter speed too slow. Noise can be

 

 

 

(“noise”) appear in image

reduced by:

 

 

 

• Using flash

28

Notes

 

• Specifying a lower ISO sensitivity set-

91

 

 

 

ting

 

 

 

• Choosing scene mode with noise reduc-

35-40

 

 

tion

 

 

 

 

 

 

125