Troubleshooting

Notes Technical

126

Problem

Cause/Solution

c

Pictures are too dark

• Flash is off.

28

(underexposed)

• Flash window is blocked.

22

 

• Subject is beyond flash range.

28

 

• Adjust exposure compensation.

32

 

• Apply high-sensitivity shooting mode,

33, 91

 

or raise the ISO sensitivity.

 

 

• Subject is backlit. Select L ([Back

28, 39

 

light] scene mode) or use fill flash.

 

 

 

 

Pictures are too bright

Adjust exposure compensation.

32

(overexposed)

 

 

 

 

 

Unexpected results when flash

In-Camera Red-Eye Fix may, in very rare

28,

set to A (auto with red-eye

cases, be applied to areas not affected

35,

reduction)

by red-eye. Set flash to z (auto) or C

36, 43

 

(fill-flash) and try again. Note that red-

 

 

eye reduction is the default setting for

 

 

one-touch portrait, B, and D modes.

 

 

 

 

Playback

 

 

 

 

 

Problem

Cause/Solution

c

File cannot be played back

• File has been overwritten or renamed

 

 

by computer or other make of camera.

 

 

• Time lapse, stop motion, or interval

–

 

timer photography in progress: pictures

 

 

 

cannot be played back until recording is

 

 

complete.

 

 

 

 

Cannot zoom in on picture

Playback zoom cannot be used with

–

 

movies, small pictures, or pictures that

 

 

have been cropped to below 320 × 240.

 

 

 

 

Cannot record voice memo

Voice memos cannot be appended to

52

 

movies.

 

 

 

 

Cannot use D-Lighting, Electoric

• These options cannot be used with movies.

47

VR,crop, or small picture options

• These options except Electronic VR

47, 84

 

cannot be used with pictures taken

 

 

when [16:9] is applied in the image

 

 

mode setting.

 

 

• Select picture that supports D-Lighting,

47

 

Electronic VR,crop, or small picture.

 

 

• Camera may be unable to use these

–

 

options with pictures recorded by

 

 

other cameras.

 

 

• Other cameras may be unable to play

–

 

back pictures recorded with this camera.