Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Display, Settings and Power Supply

 

Problem

 

Cause/Solution

A

 

 

Camera is off.

17

 

 

Battery is exhausted.

12

 

 

Standby mode for saving power: press the

136

 

 

 

power switch, the shutter-release button, the

 

 

 

 

Abutton, or the cbutton.

 

 

 

When flash lamp blinks red, wait until flash

31

 

Monitor is blank.

 

has charged.

 

 

 

Camera and computer are connected via USB

113

 

 

 

cable.

 

 

 

Camera and TV are connected via A/V cable.

112

 

 

When connecting to an electrical outlet using

14

 

 

 

a Charging AC Adapter, the camera cannot be

 

 

 

 

turned on.

 

 

 

 

 

 

 

Monitor is hard to read.

Adjust monitor brightness.

131

 

Monitor is dirty. Clean monitor.

145

 

 

 

 

 

 

 

 

 

Battery is exhausted.

22

 

 

Camera has turned off automatically to save

136

 

 

power.

 

Technical

Camera turns off without

Battery is cold.

146

The camera turns off if the USB cable

114,

 

warning.

The camera turns off if the Charging AC

14

 

 

Adapter is connected while the camera is on.

 

 

 

 

 

Notes

 

 

connecting it to a computer or printer is

116,

 

 

disconnected. Reconnect the USB cable.

120

 

 

 

and

 

If camera clock has not been set, “Date not

18, 128

 

 

Index

 

 

set” indicator blinks with shooting and movie

 

 

 

recording. Pictures and movies recorded

 

 

 

 

 

 

Date and time of recording are

 

before clock is set are dated “00/00/0000

 

 

 

00:00” or “01/01/2011 00:00” respectively. Set

 

 

not correct.

 

 

 

 

the correct time and date from the Date

 

 

 

 

 

 

 

 

option in the setup menu.

 

 

 

Check camera clock regularly against more

128

 

 

 

accurate timepieces and reset as required.

 

 

No indicators displayed in

Hide info is selected for Photo info.

131

 

monitor.

Select Show info.

 

 

 

 

 

 

 

Print date not available.

Camera clock has not been set.

18, 128

 

 

 

 

 

156