Troubleshooting

 

Problem

Cause/Solution

A

 

 

• Try shooting with macro mode or in Scene

33, 50

 

 

auto selector or Close-up scene mode.

 

 

Camera cannot focus.

• The intended subject is one with which

27

 

autofocus does not perform well.

 

 

 

 

 

 

• Select Auto for AF assist in set up menu.

135

 

 

• Turn camera off and then on again.

17

 

 

 

 

 

 

• Use flash.

30

 

 

• Increase the ISO sensitivity value.

42

 

Pictures are blurred.

• Enable electronic vibration reduction or

133,

 

motion detection.

134

 

 

 

 

• Use BSS.

41

 

 

• Use tripod and self-timer.

32

 

 

 

 

 

Bright specks appear in

Flash is reflecting off particles in air. Turn flash

31

 

pictures taken with flash.

off.

 

 

 

 

 

 

 

 

Smear occurs when extremely bright light

 

 

Streaks of light or partial

strikes the image sensor. When shooting with

 

 

Continuous set to Multi-shot 16 and when

 

 

discoloration are visible in the

41, 147

 

recording movies, avoiding bright objects, such

 

monitor.

 

 

as the sun, reflections of the sun, and electric

 

 

 

 

 

 

lights is recommended.

 

 

 

 

 

 

 

• Flash is off.

30

Technical

 

• Some scene modes with which the flash does

53

 

not function is selected.

 

 

 

 

 

Flash does not fire.

• On is selected for Blink proof in smart

65

 

portrait menu.

 

Notes

 

 

 

• D(Movie) mode is selected.

107

 

• Another function that restricts flash is

49

and

 

enabled.

 

 

 

 

Index

 

 

 

 

movies.

 

 

Optical zoom cannot be used.

Optical zoom cannot be used while recording

108

 

 

 

 

 

 

 

 

• Digital zoom is set to Off in the setup menu.

135

 

 

Digital zoom is not available in the following

 

 

 

situations.

 

 

 

• When Scene auto selector, Portrait, or

51, 53,

 

Digital zoom cannot be used.

Night portrait is selected for scene mode.

54

 

• When shooting in smart portrait mode.

63

 

 

 

 

• When shooting in subject tracking mode.

66

 

 

• Just before recording a movie (up to 2× can

107

 

 

be applied while recording movies).

 

 

 

• When Continuous is set to Multi-shot 16.

41

 

 

 

 

158