EPSON Stylus Pro and Pro XL

4.Pull the paper out carefully. If it tears, make sure you remove any remaining pieces.

5.If paper is caught in the paper eject area, gently pull it out of the printer.

6.Close the printer cover.

7.Turn on the printer to move the print heads to the correct positions.

If paper jams frequently, try the following:

Use a higher quality paper, one that is not too thin, too thick, or rough. Make sure it is suitable for ink jet printers. For best quality, use EPSON special coated and high- quality glossy papers.

Fan the stack of paper before you load it.

Do not load too many sheets in the input tray. You can load up to 100 sheets of plain paper, 70 sheets of special coated paper, 30 sheets of high-quality glossy paper,

50 sheets of transparency film, or 10 envelopes. For heavy paper, it is best to load sheets one at a time.

Cleaning the Print Heads

The printer periodically cleans its print heads, so normally you should not need to manually activate a cleaning cycle. However, if print quality diminishes, run a print head cleaning cycle to enable the nozzles to deliver ink properly.

Note:

Because the cleaning cycle uses ink, do not clean the print head(s) unless you notice a decline in print quality.

You must clean the print heads one at a time. Each cleaning cycle takes about one minute. During the cleaning cycle, the carriage moves and you can hear the printer recharging the print heads. The Pause light flashes throughout the cleaning cycle and then stays on when the cycle is finished.

Follow these steps to clean either or both print heads:

1.Make sure the printer is turned on and open the cover.

2.Press the Pause button. (Make sure the Pause light comes on.)

3.To clean the color print head, hold down the Alt button and press Economy/Condensed (or Color). The cleaning cycle begins and the Pause light flashes. The cleaning cycle is over when the Pause light stops flashing.

To clean the black print head, hold down the Alt button and press Load/Eject (or Black). The cleaning cycle begins and the Pause light flashes. The cleaning cycle is over when the Pause light stops flashing.

4.Press the Pause button and close the printer cover.

It can sometimes take up to five cleaning cycles to improve print quality. If it does not improve after you clean the print heads five times, replace one or both ink cartridges as described in the next section.

Replacing an Ink Cartridge

You need to replace an ink cartridge when it runs out of ink (the printer stops printing that color) or if print quality declines and cleaning the print head did not improve it. You can check print quality by doing a printer self test.

Use only these EPSON ink cartridges:

 

Black ink cartridge

S020034

 

Color ink cartridge

S020036

c

Caution:

 

Use only genuine EPSON cartridges and do not refill

them. Other products may cause damage to your printer that is not covered by EPSON’s warranties.

Leave the old cartridge installed in the printer until you are ready to replace it with a new one. Attempting to print without a cartridge installed can damage the printer.

Once you install the ink cartridges, do not open the clamps or remove the cartridges except to replace them with new ones. Once you remove a cartridge, you cannot reuse it.

Any paper in the paper path is ejected automatically when you replace the cartridge.

Follow these steps to replace either or both ink cartridges:

1.Make sure the printer is on and open the printer cover.

2.Press the Pause button and check that the Pause light comes on.

3.Hold down the Alt button for about five seconds until the print head moves slightly left, to the ink cartridge install position. The Pause light begins flashing.

The carriage returns to the home position after 60 seconds if no ink cartridge is removed.

4.Pull up the cartridge clamp to open it. The cartridge rises partially out of the printer.

Ink Jet Printers

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EPSON Stylus Pro and Pro XL-13