Are not being, Delivered, Entry or menu, Command

Problem	Possible cause	Possible solution

My SMS messages	You don’t have SMS	Call your wireless service
are not being	service.	provider.
delivered.

I can’t successfully	Excessive background	Find a quiet location and
tag a phone book	noise during the	try again.
entry or menu	recording process.
command.	Voice tag memory is	Follow screen prompt to
	Voice tag memory is	Follow screen prompt to
	full.	erase an existing tag,
		making room for new voice
		tag.

Voice dialing or	Voice tag was	Re-record voice tag using
voice command	recorded by someone	your voice.
does not recognize	other than yourself.
my voice.

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Image 168

Nokia 6370 warranty Are not being, Delivered, Entry or menu, Command, Voice dialing or, Voice command, My voice

Contents

User Guide Question Answer Where to get info ESN Part No Issue No Copyright 2002 Nokia. All rights reserved Legal Information Table of contents Phone book Call logText messages Advanced features Security and System settingsPersonalization Organizer Nokia One Year Limited Warranty Games 14 Your phone and other devicesMinibrowser Reference information For your safety Qualified Service Accessories and BatteriesBackup Copies Connecting to Other Devices Quick guide Settings Menu ShortcutsFull list of shortcuts on Normal Silent Meeting Outdoor Pager Welcome GET the Most OUT of this GuideUnderstand the terms Follow graphic clues Convention What it meansBold Look for updates Understand Wireless Network ServicesSign up with a service provider Learn about Accessibility Solutions Accessible featuresAlternate format user guides Deaf TDD device compatibility LPS-1 mobile inductive loopsetContact Nokia Your phone’s label Have the right information availableNokia Mobile Phones Westney Road South Have the phone or accessory available Contact Your Service ProviderRegister Your Phone Newsletters About your phone Your Nokia Phone About the Battery Install the batteryAbout the Antennas Charge the battery To the battery Remove the battery Important battery informationShorten its lifetime Remove the back cover of the phone as shown in on Prolong battery life Switch Your Phone on or OFFTop of the phone for two seconds Power key Check the Start Screen Learn about the Keys Element Description Volume Use to increase or decrease volume Key DescriptionThrough Make and Answer Calls Task Instructions Review Phone Symbols Symbol Description USE the Selection Keys Appear as lowercase lettersLeft Selection ENABLE/DISABLE Help System View Your PHONE’S Help SystemMenu items Leave a menu by pressing , you cancel any changes you made Scroll through menusKey to return to the Start screen Scrolling Tips Learn about menu shortcuts Menu and Menu ShortcutsUSE a Shortcut Sending options 01-1-7-1 Other settings 01-1-7-2 01-1-401-1-5 01-1-6 Profiles Normal 2-7 Accepted caller groups 2-8 Profile name 2-9Automatic redial Touch dialing No card 6-1 Card a 6-2 Card B 6-3 Card C 6-4 Card D 6-5 Lights1 -2-5 On Snake Bumper Voice Text 2-1 Graphic 2-2 Off 2-3 Organizer Phone Book Menu Menu Menu cont’d Phone setup Learn about Your HeadsetConnect the headset Use the headset Adjust the Volume Adjust Screen ContrastVolume keys Lock Keypad Keyguard Mode Phone shows Use for Text entryEnter Letters and Numbers Write Using ABC Modes Enter lettersKey Characters Enter numbers For example to enter the name Albert PressOther Options Enter punctuation/other characters Use special characters in phone numbersTo the right shows a sample of the available4 characters Enter Punctuation or Special Characters Write with Predictive Text What you pressOnl Onli Keys and Tools for Predictive Text SpellClear Turn on predictive text input Turn off predictive text inputTips for predictive text Insert Numbers and Symbols ADD a Word to the DictionaryWrite Compound Words Repeatedly until the word you want appears, then Save a Number and Name Using Phone Book Menu Phone bookSaving Names and Numbers Save a Number and Name Quick Save Recall Names and Numbers USE Phone Book MenusOption Description of function Displaying the phone book Change phone book view Edit a Name or Number ADD a Number to a Phone Book EntryFrom the phone book From the Start screen By recalling the name Change the number typeLearn about primary number Enter the number and press OK Erase Stored Names and Numbers Change Primary NumberErase a Number Erase Entire Phone Book Entry ADD Other Information to a Phone Book Entry USE Caller GroupsAssign phone number to a caller group Setting a Ringing Tone and Graphic for a Caller Group Edit caller group optionsCheck Memory Status You can edit various aspects of a caller group Call log RequirementsMissed calls Check MISSED, RECEIVED, or Dialed Calls View call log optionsOption Description Use call log shortcuts Clear Call ListsMissed Calls Dialed Numbers USE Call Timers Access the Various Call TimersPress Menu 2-5 Call log Call timers Press Menu 2-4 Call log Clear call lists Turn on a Current Call Timer Clear Call TimersAll calls Life timer Phone. This option cannot be reset Data Timers DATA/FAX and Minibrowser Access data-related call timersData-related call timer options Minibrowser timer options Voice mailbox Store Your Voice Mailbox NumberSET Greetings Time Listen to Messages When Notified Listen to Your Voice MessagesListen to Messages Later From the Start screen, press and hold For two seconds Service provider Text messagesWrite a Text Message Create and send a text message From the Start screen, press Menu, then press Select Select Text messages, then select Write messageUSE Other Options View message options USE Message Templates Sorry, I can’t help you on this’m in a meeting, call me later at Complete the process described earlier to send your message Learn about E-MAIL Text Messages Create and send an e-mail messageMessages to phones in other networks When you receive a picture message Picture MessagesDownload pictures Use the scroll keys to view the whole message if necessary Compose and send a picture message To Save the PictureScroll to a picture and press View Receive Text Messages PREVIEW, CHANGE, or Erase a Picture MessageRead Messages Later Respond to a Text Message Reply to a Message Replying via SMSReplying to an e-mail message Erase Messages Learn about erase optionsErasing messages in the message folders Erasing individual text messages View a message’s settings Learn about message memoryAssign Message Options Message Settings Organize Text Messages Using Folders Archive Work with Messages Saved in the Outbox Personalization Learn about ProfilesSelect a Different Profile Quick Method USE a Timed Profile Customize a ProfileSet ringing options Set ringing volume Set a ringing tone Set a vibrating alert Set message alert toneSet keypad tones Placed in any charging device Select and customize an accessory profile Press Menu 4-4 Settings Accessory settingsSet warning and game tones Rename Profiles Handsfree Headset Loopset TTY If YOU Selected HandsfreeIf YOU Selected Headset If YOU Selected Loopset Download a Ringing Tone Play, save, or erase a ringing toneUse PC Composer Receive ringing tones from Minibrowser Manually setting the clock Press Menu 4-2-1 Settings Phone settings LanguagePress Menu 4-3-1 Settings Time settings Clock SET the Clock Allowing the network to set the clock Displaying or hiding the clockCustomize the Welcome Screen Scroll to On or Confirm first, then press Select Learn about Voice Commands Press Menu 4-2-3 Settings Phone settings Welcome notePress Menu 7-2 Voice Voice commands Create a startup message Use a voice command Work with voice tags Advanced features View IN-CALL OptionsMute/End Mute Learn about call forwarding feature codes USE Call ForwardingNames Menu Store a feature code Activate/cancel call forwarding Switch between the two callsUSE Call Waiting Answering a waiting call Make a Conference Call End callsDisconnect second party Disconnect first party Store the feature codes Send OWN Caller ID with Next CallPlace a call without sending your number Select this option from your phone’s menu USE Automatic Redial Calling CardSaving calling card information Activate Automatic Redial Choosing a calling card to use Making calling card callsDescribed in the following table, then press Select Voice Dialing First assign a voice tag to the number Assign a voice tag to a phone number ADD a Voice TAG to a Phone Book EntryImportant Notes about Voice Tags Dialing a number using voice dialing Set up 1-touch dialing Touch DialingScroll to 1-touch dialing and press Select Touch dialing options Learn about Caller GroupsADD a Number to a Caller Group USE Touch Tones Select a Ringing Tone and Graphic for a Caller Group Set manual touch tone options Send touch tone string manuallySET Touch Tone Type SET Fixed Touch Tone Length Send touch tone string from phone book Store touch tone string with phone numberSave Touch Tones AS a Phone Book Entry Recall Touch Tone String from the Phone Book Link Phone Book Entries USE Linking Options101 Learn about Voice Recorder Record a memoWork with recorded memos Press Menu 7-3-1 Voice Voice recorder Record 103 Security and System settings Example, when the phone is in your pocket or in your purseActivate/deactivate Keyguard Unlock Keypad Correct entry errors Security CodeChange your security code 105 Phone Lock Learn about the lock codeCall while phone is locked Change Your Lock Code Allowed number when phone locked Activating and deactivating phone lockAnswer a call with phone lock on Store the unlocked phone number Calling the allowed phone number Call RestrictionsLearn about restriction options 108 Press Menu 4-5-1 Settings Security settings Restrict calls Adding a call restrictionsEdit call restrictions 109 Automatic Update of Service Press Menu 4-5-2 Settings Security settings Restrict callsErasing call restrictions 110 Learn about System Selection View Roaming options111 USE the Alarm Clock Set the alarmRespond to an alarm Press Menu 10-1 Organizer Alarm clock, then press Select Alarm when phone power is off Alarm clock notesCalendar Snoozing When you view the calendar, notice that Calendar Options menuLearn about Calendar views Week List Add a calendar note 115 When the Alarm Sounds for a Note USE the TO-DO ListSelect Make a note ADD a Task View task details Work with a to-do noteCalculator Use the calculator Setting the Exchange Rate Use calculator for currency conversionCurrency Conversion 118 Time an event using split timing Stopwatch119 Time an event using lap timing View timing optionsFollowing 120 Choose other stopwatch options Press Menu 10-5-1 Organizer Stopwatch Continue121 When it may cause interference or danger Game controlStart a new game 122 Game settings Select New game or 1-player and press SelectLearn about Game Options USE 2-PLAYER Option Enable IR communications Your phone and other devicesIR Basics Press Menu 9-1 Mobile link Infrared, then press Select Send and receive information using IR Check the status of an IR connectionSend a business card to another device 125 Send calendar notes Receive business cards or calendar notes from other devicesSend a Calendar Note to Another Device Compatible phone or handheld device PC Connectivity Cable and IR Nokia PC Suite127 Modem setup Download software128 Understand Browsing Sessions and Indicators MinibrowserActive call icon you are being billed accordingly 129 Launching the Minibrowser Minibrowser MenuEND a Browsing Session Home News Yahoo Weather Finance About WEB page Content Scroll Through the Menus and Contents of aNavigate in the Minibrowser Links GO Back PreviousGO to the Home Select or Open AN Item for EXAMPLE, a Link Bookmarks ACTIVATE/SELECT a LinkBookmark a GO to a Bookmarked Receive Messages VIA the Minibrowser Notification of new minibrowser messagesWeb links in minibrowser messages END the Minibrowser Session Disable Minibrowser Confirmations 135 USE Accessories Safely Reference information136 Important Safety Information Traffic SafetyOperating environment Electronic devices Other medical devices VehiclesPacemakers Hearing Aids Invalidate any warranty which may apply to the unit Potentially explosive atmospheresPosted Facilities 139 Emergency calls Make an Emergency Call140 Certification Information SAR 141 142 Care and Maintenance 143 Accessories Battery InformationFEW Practical Rules for Accessory Operation 144 Charging Times Standby and Talk TimesCharging and Discharging Chargers and Other Accessories Learn about chargers and other accessoriesPlug, not the cord 146 This is a lightweight 187 g and durable AC charger Standard Travel Charger ACP-7URapid Travel Charger ACP-8U 147 Rapid Cigarette Lighter Charger LCH-9 Compact Desktop Charging Stand DCH-8Headset HDC-9P Headset HDE-1 Spare battery charger DDC-1 Data Cable DLR-3PLoopset LPS-1 Complete CAR KIT CARK- 91H Frequently Asked Questions FAQ What is my security code?Mobile Holder MBC-1 How do I lock my phone? How do I lock the keypad? How do I unlock the keypad?How do I make the phone ring louder? How do I change the ringing tone? How do I find my phone’s model number? How do I redial the last-dialed numberHow do I assign a key to 1-touch dialing? 152 How do I clear my call timers? How do I find out how many memory locations the phone has?How do I find my phone’s ESN electronic serial number? How can I change the contrast of my phone’s display? Glossary Term Definition154 155 156 157 158 Technical Information 159 Troubleshooting Problem Possible cause Possible solution Command Voice commandAre not being Delivered Nokia One Year Limited Warranty 162 163 Melbourne, FL 164Nokia Inc., Attn Repair Department 795 West Nasa Blvd 165 166 Appendix a a message from the Ctia 167 Wireless Phone Safety Tips 168 169 For more information, please call 1-888-901-SAFE 170 Appendix B a message from the FDA1 171 What is FDAs role concerning the safety of wireless phones? 172Environmental Protection Agency What kinds of phones are the subject of this update? What are the results of the research done already?173 174 What about children using wireless phones? 175 Where can I find additional information? 176 Touch dialing 96 setup Way conference calls Accessory Cigarette lighter chargerIndex Headset kit Call timers Call waiting 88 answer a new call 88 switch between callsCalls Touch dialing 178 FAQ Fax call timers Currency conversionEnter letters Entering letters and numbers 37 Entering text 179 Message alert tone, setting 77 messages Icons180 Menu tips 23 menus, phone 181 182 183 184 185

Nokia 6370 Are not being, Delivered, Entry or menu, Command, Voice dialing or, Voice command

Models: 6370

Problem

are not being

delivered.

entry or menu

command.

Voice dialing or

voice command

my voice.