Nokia 6590i Contact Nokia, Have the Right Information Available, Contact Your Service Provider

Welcome

Contact Nokia

When you need help, Nokia Customer Care can provide information about Nokia products. Before calling, however, please read “Frequently asked 2 questions (FAQ)” on page 180.

HAVE THE RIGHT INFORMATION AVAILABLE

Have the following information available before you contact Nokia Customer Care:

•The phone’s model number

•Phone type (a technical designation)

•The IMEI (serial number)

•Your ZIP code

CONTACT YOUR SERVICE PROVIDER

Some service providers program a one-key customer support number into the phone. This number can be useful if you’re having trouble dialing a number, especially when you’re traveling outside your home area.

This one-key feature may not be available on all systems. Contact your service provider for availability.

When you need to get in touch with your wireless service provider:

Your phone will automatically dial the provider’s customer support number if your provider offers this feature.

If your service provider determines that the problem is Nokia-related, their representative will direct you to the Nokia Customer Care Center (USA) or Nokia Customer Service (Canada).

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