Troubleshooting, Charging, Calls, 178 | Nokia 6590i specification

18 Troubleshooting

This section provides a table that lists some of the most commonly encountered problems and provides possible causes and solutions.

Problem	Possible cause	Possible solution

My phone isn’t	The charger and the	Securely connect the
charging.	phone are not properly	charger to the phone.
	connected.

	The charger is not	Make sure that the
	properly plugged in.	charger is plugged in
		correctly.

My phone isn’t	The battery is not	Charge the battery.
making/answering	charged.
calls.
calls.	The signal strength is	If you are indoors,
	The signal strength is	If you are indoors,
	poor.	move toward a
		window.

	The phone line has	Press and hold	to
	changed	select the correct line -
		line 1 or line 2.

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Nokia 6590i warranty Troubleshooting, Problem Possible cause Possible solution My phone isn’t, Charging, Calls, 178

Contents

User Guide Phone notes Nokia User Guide Legal Information Manage phone security Fun and games Advanced featuresPage Contents Use voice features Vii Manage phone security Viii Reference information Wireless devices can cause interference in aircraft Safety firstDo not use a hand-held phone while driving Your phone is not water-resistant. Keep it dry Remember to make backup copies of all important data This guide uses certain terms for certain actions WelcomeGET the Most OUT of this Guide Understand the terms Bold Look for updatesFollow graphic clues Easy to follow. These clues are called conventions Alternate format user guides Learn about Accessibility SolutionsLPS-3 Loopset TTY/TDD Adapter HDA-9 Accessible featuresWhat YOU’LL Need Understand Wireless Network Services Find your phone’s label Register Your PhoneNewsletters GET Help Contact Nokia Contact Your Service ProviderHave the Right Information Available Nokia Mobile Phones Have the Phone or Accessory Handy Volume key Screen Up scroll key Keys and featuresUnderstand Your Phone Back Tips on efficient operation Install the SIM card Page Plug the charger into a standard wall outlet Install the batteryCharge the battery Lower the battery into place Replace the back cover Remove the battery Learn the keys Important battery informationSelection Keys Scroll KEY Memory use Find Or Options and select Answer callPress Options, select Reply, select Start reply with Menu Shortcuts Check with your service provider for availability Basic operations Switch on Your PhoneSet the time and date Menu list BatteryAbout the Start Screen To your phone Icon Indicates Review Phone Symbols Make and Answer Calls Dial ANY of the 20 LAST-DIALED Numbers Adjust the Earpiece Volume During a CallCaller ID Redial the LAST-DIALED Number Once inside the menu, use the scroll key or to highlight USE the MenuHelp text Menu Number and Scroll BAR Complete list of shortcuts begins on Use a menu shortcut List of menu shortcuts Service availability Auto update of date Extras Use the carrying case SET UP Your PhoneConnect the headset Use the headset Release button Remove the Back CoverRemove the Front Cover and Keypad Replace the NEW Front Cover Replace the back coverAlign the top of the phone With the top of the front Cover ABC icon appears in the left corner as visual confirmation ABC ModeText entry Add letters Change letter case ? ! ‘ @Enter spaces and punctuation Erase mistakes Press to insert the character into your message ABC ModeEnter numbers Use special characters Press To enter To enter + To enter p 123 Mode Select a language and turn on predictive text Predictive Text InputTurn off predictive text Add a new word to the dictionary Write words using predictive text 160/1 Use predictive text shortcutsSpell Clear Insert numbers Insert symbolsSymbol Scroll to the desired symbol and press Insert Your PHONE’S Memory Use the Phone book Memory specific information View the Phone Book Select a memoryOpen the Phone Book Or all at once Copy Number SettingsCaller groups on page 53 to set up a caller group Edit name Edit an existing name in your Phone book Erase General Mobile Home Work Add an entry to the Phone bookAdd a number to a Phone book entry Number types Assign or Change a Number Type Add details to a Phone book entry At the Start screen Save a number onlyScroll through Phone book entries Search for Phone book entries Copy number Add voice tagEdit number Erase number Erase ALL Names and Numbers Edit namesErase names and numbers Erase a Single Entry Scroll to As primary no. and press Select Assign a primary numberAdd an E-mail address At the Start screen, press All Copy Phone book entriesOne by one Select and copy entries one by one Remove Names from a Caller Group View service numbersUse caller groups ADD Names to a Caller Group Assign Group Logos Rename a Caller Group View a Received Logo At any time Check call logCheck for Missed Calls After missing a call Press Menu 2-3 Call log Dialed numbers Check Received CallsCheck Dialed Numbers Press Menu 2-2 Call log Received calls Clear Call Lists Choose options in call lists Check Data Calls USE Call TimersClear call timers View the call duration Clear the data counter Check the connection timerClear the connection timer Press Menu 2-8 Call log Gprs connection timer Show costs in units or currency Manage Call CostsView call costs Clear call cost counters Remove a Limit SET a LimitFollow steps 1 and 2 above Scroll to Off, then press OK Voice mail indicators Use voice featuresAbout Voice Mail Save the Voice Mailbox Number SET UP Your Voice MailListen to your voice messages Insert Dialing Codes Automate Voice Mail with Dialing CodesWrite down some information Phone, see Manage phone security on Voice mailbox number Set up voice mail with dialing codesUSE Voice Dialing Add a voice tag to a Phone book entry Before using voice dialing, note that Make a call using a voice tagSpeakers voice Change or erase a voice tag USE Voice CommandsVoice Dial with the Headset View available functions Add a voice tag for the command Press Start, then speak after tone appears on the screen Activate a voice commandWork with an existing voice command tag Play Back a Voice Command TAG At the Start screen, press Menu 7-3 Extras Voice commands Change or Erase a Voice Command TAG Understand text messaging MessagesMessage icons Center number box appears Wireless providerSave the message center number Choose the message format Set up additional message sending profiles Choose other message settings Press Menu and Select. Messages Write message Write a Message Send to ONE Send a message as textSend to Many Send a text message as a fax Send the message as e-mailSave messages in the outbox AS E-MAIL Resend a message from the outboxScroll to your choice and press Select AS Text Message Send AN E-MAIL Message Send a message from the Phone bookChoose a Name Send a Text Message Read new text messages later When you receive a text message, press ExitRead Text Messages Read new text messages now Choose text message options Press Menu 01-1 Messages Write message Read linked messagesStore Messages Save a message to a folder Remove a folder Add a folder of your own Start a chat session Move a message to a folderChat with Other Phone Users About the chat screen End your chat session Use predictive text for quick repliesView chat history Change your nickname Press Menu 01-1 Messages Write messages USE Picture MessagesSend picture messages Send picture messages with text PREVIEW, CHANGE, or Erase a Picture Message Receive picture messages Sorry, I can’t help you on this Meeting is canceled Will be arriving atUSE a Template Change picture Takes you back to the picture list Create a custom template Insert a template into a messageReplace original? appears in the screen Allow Multimedia Reception Define MMS settingsReceive Multimedia Messages MMS Message receiving limitations Scroll to Allow advertisements, then press Select Scroll to Incoming multimedia messages, then press SelectBlock ALL Messages Allow Advertisements Choose multimedia message options About Connection SettingsView a multimedia message Discard a multimedia message USE the Service Command Editor USE the Info Message Service Customize a profile Personalize your phoneProfiles Select a profile Ringing tone To use this featureRinging options Silent Set a timed profile Accessory profilesHeadset Hands-free car kit Loopset Select Default ProfilePress Menu 4-5 Settings Accessory settings Current profile Choose the Display Language SET UP the Loopset ProfileSET UP CAR Profile Adjust Volume Control Select the time format SET UP the ClockPress Menu 4-1-1 Settings Time settings Clock Set the time Listen to received ringing tones Set automatic update of date and timeDownload Ringing Tones Notification of received ringing tone USE a Screen Saver Choose a timeoutSave received ringing tones Discard received ringing tones 102 Restore Factory Settings Advanced calling features END the Active Call Use in-call optionsThird Call Waiting Send touch tones Switch Between TWO Calls in ProgressPut a call on hold Make a new call Save Touch Tone Strings Access the Phone bookAccess menus End all calls While in a conference call, press Options Mute/unmute the microphoneMake a conference call Have a Private Conversation with a Participant Drop a Participant from the Conference Call USE Call Forwarding108 Activate call forwarding Work with TWO Phone Lines109 Select To voice mailb Select To other no Cancel call forwardingPress Menu 4-2-1 Settings Call settings Call forwarding Check call forwarding status USE Automatic Redial USE Anykey AnswerTurn on Anykey answer Turn off Anykey answer Assign a number to a 1-touch dialing key Send Your OWN Number in Caller IDUSE 1-TOUCH Dialing Activate 1-touch dialing Touch Dialing for KEY Call a 1-touch dial numberChange 1-touch dialing numbers Erase 1-touch dialing numbers Scroll to Erase and press Select Press OK to confirm Press Menu 4-3-6 Settings Phone settings System selectionMake AN International Call Select a System 115 Manage phone securityLock the Keypad Keyguard Manual Keyguard 116 About Access CodesAutomatic Keyguard Security code 117 PIN codeChange Your Security Code PIN Code Request 118 PIN2 CodeChange Your PIN Code Change Your PIN2 Code Add numbers to the fixed dialing list Personal unblocking key PUK codesUSE Call Restrictions Turn fixed dialing on or off 120 Restrict CallsTurn on call restrictions Enter the phone number you want to restrict, then press OK Turn on closed user group About your restriction passwordChange your restriction password SET UP a Closed User Group 122 Your wireless Internet browserTechnology background WAP Gprs Service provider’s role123 Bookmarks SET UP for BrowsingSign on to the Internet USE Browser Options Scroll and Selection Keys Navigate the Wireless InternetGeneral guidelines for using the phone keys Clear cache Numeric Keys Examples of wireless Internet sitesServices Settings To Appearance Settings Be sure to clear the cache memory Security IssuesUSE Bookmarks Disconnect from the Internet View the List of Certificates About authority certificatesClear the Cache Clear the Cache While Browsing 129 Set up an automatic connection 130 Receive a call while online 131 Make a call while onlineMake an emergency call while online Vary by location Press Your personal digital assistant USE the Alarm ClockSet the alarm clock Manage the alarm Set the date Turn off the alarm clockUSE the Calendar Open the Calendar Press Options, scroll to Go to date, and press Select Set the date formatUse four-way scrolling Jump to a date View calendar notes the Day view Make a note for a specific date135 Go to date Options while viewing the notes listMake a note Repeat 137 Send a Calendar note to another deviceSend a Note VIA Infrared or SMS Receive Calendar Notes from Another Device Save Received Calendar Notes Make a TO-DO ListAdd a to-do note View Received Calendar Notes Go to priority Choose other to-do optionsUSE the Calculator Medium, and low Press Select and scroll to one of the following options Use currency conversionCalculation plus sign, minus sign, etc Edit the Exchange Rate 141 Home unitsForeign units Make Conversions To begin recording, scroll to Record, then press Select USE the Voice RecorderRecord a memo Record a phone conversation Press Menu 7-2-2 Extras Voice recorder Recordings list Set an alarmListen to or edit a memo Audio Cues Press Menu 7-4 Extras Countdown timer USE the Countdown TimerSet the countdown timer Press Menu 7-4 Extras Countdown timer, then press Select Measure split time Stop the timerBefore the Alarm Sounds USE the Stopwatch 146 Measure lap time Press Menu 7-5 Extras Stopwatch, scroll to Continue Save the timeChoose other stopwatch options Saved times one by one or all at once Send a business card as a short text message Share Business Cards148 Set a frequency Fun and gamesFM Radio Turn the radio on While in the Radio menu, press Automatic TuningSave Frequencies in the PHONE’S Memory Change Channels Game Rules Handle calls while listening to the radioStart a new game Start a two-player game Adjust game settingsNokia Sugar Bowl Snake 153 Bumper Before you can exchange information Advanced featuresYour Phone and Other Devices Prepare the Devices for IR Connection Send and Receive Information When Is not displayed, no IR connection existsInfrared Basics Check the status of an IR connection 156 Send a business card to another deviceReceive a business card from another device Press Menu 9 Infrared Receive calendar notes from another device Send calendar notes to another device157 158 PC ConnectivityNokia PC Suite PC’s keyboard Phone editor 159 Wireless modem setupDownload Nokia PC Suite and Modem Setup Gprs DIAL-UP Connections Reference information Your phone is powered by a rechargeable battery160 Electronic devices Important Safety InformationTraffic safety Operating environment Hearing Aids Other medical devicesVehicles Pacemakers 163 Invalidate any warranty which may apply to the unitPotentially explosive atmospheres Posted Facilities 164 Emergency Calls 165 166 Certification Information SAR 167 A mild soap-and-water solution Care and Maintenance168 FEW Practical Rules for Accessory Operation Accessories169 170 Battery InformationCharging Times Standby and Talk Times Rapid Travel Charger ACP-8 Chargers and Other AccessoriesThis is a lightweight 187 g and durable AC charger Standard Travel Charger ACP-7 Rapid Cigarette Lighter Charger LCH-9 Travel Charger ACP-12172 ACP-7U Spare Battery Charger DDC-1Desktop Stand DCD-1 Full Car Kit CARK-132 174 Express Car Kit CARK-130Mobile holder MBD-10 Headset Kit HDC-5 Leather carry case CSL-18 HDD-1 Dual headsetLoopset LPS-3 Leather carry case CSH-3 176 Microfiber carry case CSM-10 177 Technical informationContact. Check with your SIM Capacity.17 Calls TroubleshootingProblem Possible cause Possible solution My phone isn’t Charging Your phone Problem Possible cause Possible solution Can’t listen to myYou don’t have voice Call your wireless Voice messages How do I lock my phone? Frequently asked questions FAQWhat is my lock code? What is my security code? 181 How do I lock the keypad?How do I unlock the keypad? How do I store my voice mailbox number? How do I find out how much memory the phone has? How do I find my phone’s model number?How do I redial the last-dialed number? How do I assign a key to 1-touch dialing? 183 Breach of warranty Nokia One-Year Limited Warranty184 185 Nokia One-Year Limited Warranty 186 Melbourne, FL 187 188 Packaging 189 190 Appendix a Message from the Ctia To all users of mobile phones191 192 Guide to Safe and Responsible Wireless Phone Use 193 194 195 Appendix B Message from the FDA 196 What is FDAs role concerning the safety of wireless phones? What are the results of the research done already? 197 198 199 What about children using wireless phones? Call waiting Receive multimedia message 91 alarm clock200 201 202 Make and answer calls 31 set upPhone use Idle screen 203 Imei 9 in-call options Access menus 204 205 206 Use Gprs 74 time Receive network update 100 time formatReceived calendar notes 138 voice command Track Online usage 207 We’re here for you

Nokia 6590i Troubleshooting, Problem Possible cause Possible solution My phone isn’t, Charging

Models: 6590i

18 Troubleshooting

Problem

Possible cause

Possible solution

My phone isn’t

charging.

calls.

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