SenwesMobile – Users’ Manual v1.4 Page 14 of 15
Error messages
Error messages can be a big frustration if the cause is unknown.
SenwesMobile
, as any system, is not free of
such behaviour. Although everything possible is done to limit these problems, errors will occur. These
messages can be caused by either a system problem or an action incorrectly executed.
Here are some samples of messages you might encounter.
T
his message is generated when the service you are
trying to access is unavailable due to one of the
following problems-
• Mobile network.
• Data network.
• Application server.
• Incorrect access number supplied.
• Weak network coverage (signal).
Remedy:
• Make sure you have entered the correct
number.
• Check the phone’s signal level.
• If you are using short dial make sure the
number is still correct or in existence.
• Keep on trying at regular intervals.
------
Service reply
------
Service
temporarily
unavailable
Back
------
Service reply
------
Not Done
Back
This message is usually generated during n
ormal use
and is caused by the following-
• Communication loss with mobile network.
• Weak network coverage (signal).
Remedy:
• Check the phone’s signal level.
• Restart a session.
The message
old data!
appears on a normal screen
when data is older than 10 minutes. This is informative
and an indication that the data is old and not to be
relied on. This is caused by a loss of data feed.
------
Service reply
------
02-04 16:07
old data!
last wm
FEB3: 1200 –107
Answer Back
------
Service reply
------
Application not
running
Back
or