Nokia 6680 Troubleshooting, Q The note Retrieving message is shown briefly. What is happening?

R1105_en.book Page 100 Monday, February 7, 2005 1:31 PM

Troubleshooting

100

Troubleshooting

Q&A

Bluetooth connectivity

Q:Why can’t I find my friend’s device?

A:Check that both devices have activated Bluetooth connectivity.

Check that the distance between the two devices is not over 10 metres and that there are no walls or other obstructions between the devices.

Check that the other device is not in hidden mode. Check that both devices are compatible.

Q:Why can’t I end a Bluetooth connection?

A:If another device is connected to your phone, you can either end the connection using the other device or by deactivating Bluetooth connectivity. Select Connect. > Bluetooth > Off.

Multimedia messaging

Q:What should I do when the phone cannot receive a multimedia message because memory is full?

A:The amount of memory needed is indicated in the error message: Not enough memory to retrieve message. Delete some data first. To view what kind of data you have and how much memory the different data groups consume, select File manager > Options > Memory details.

Q:The note Retrieving message is shown briefly. What is happening?

A:The phone is trying to retrieve a multimedia message from the multimedia messaging centre.

Check that the settings for multimedia messaging are defined correctly and that there are no mistakes in phone numbers or addresses. Select Messaging > Options > Settings > Multimedia message.

Q:How can I end the data connection when the phone starts a data connection again and again?

A:To stop the phone from making a data connection, select Messaging and one of the following:

On receiving msg. > Defer retrieval—To have the multimedia messaging centre save the message to be retrieved later, for example, after you have checked the settings. After this change, the phone still needs to send information notes to the network. To retrieve the message now, select Retr. immediately.

On receiving msg. > Reject message—To reject all incoming multimedia messages. After this change, the phone needs to send information notes to the network, and the multimedia messaging centre deletes multimedia messages that are waiting to be sent to you.

Multimedia reception > Off—To ignore all incoming multimedia messages. After this change, the phone does