PROBLEM SOLVING

Problem

Possible causes

What to do

 

You made a video recording of a

The Mediamaster was not left on

If you make a recording of digital

digital terrestrial channel and whole

the appropriate channel.

terrestrial TV your Mediamaster has to

or parts of the programme was not

 

be left on the channel you like to record.

recorded.

The system is connected by SCART

If the system is connected by SCART

 

leads and the VCR is not in AV/EXT

leads, switch the VCR to appropriate AV

 

mode.

input.

 

The system is connected by RF

If the system is connected by RF leads,

 

leads and the VCR is not set to the

switch the VCR to the channel for digital

 

channel tuned for digital terrestrial

terrestrial TV. If you have not manually

 

TV.

tuned in the VCR you may do this first.

 

 

Please look in the VCR manaul for

 

 

instructions.

 

 

 

 

The remote control is not working.

Battery exhausted.

Change the batteries (both.

 

Remote control is incorrectly

Aim the remote control at box.

 

aimed.

Check that nothing blocks the front

 

 

panel.

 

The Mediamaster is in standby

Check if (.) is flashing on the front panel

 

mode.

display when you press a button. If not

 

 

replace the batteries (both).

 

You see the on-screen message.

The Mediamaster can’t recognise

Check that you are using the proper

your smartcard.

Smartcard. Check that the Smartcard

 

Viewing card faulty.

 

has been correctly inserted. If the

 

problem persists, you may have a

 

 

 

 

problem with the card.

 

 

Contact your dealer or Service Provider.

 

 

 

 

 

You have forgotten your secret PIN

 

Contact your Service Provider. They will

code.

 

help you set it up again.

 

 

 

 

CA Module is not working.

CA module is not installed.

Check that the CA module has been

 

CA module is not correctly inserted. correctly inserted.

 

 

Contact your dealer or Service Provider.

 

Please note! The first thing to do before sending the Media-master to service is to:

1:Perform ”Diagnostic” procedure in System Information menu.

2:Try downloading new software into the Mediamaster. With this procedure, the new software may solve the problem in the quickest and most efficient way. See the relevant section ”Receiver Upgrade” further on in this manual.

What to do if you can’t solve the problem

If you have tried all of the actions suggested above, without solving the problem, please contact your dealer or Service Provider.

FRONT PANEL DISPLAY

When power-up, boot version, product family and system soft- ware version is shown.

When starting from standby, prod- uct variant and system software ver- sion is shown.

Remaining time in percent during the download procedure.

The Mediamaster is in standby mode, and current time is shown.

Channel number in TV mode.

RF channel in tuning mode.

In TV mode.

In video mode.

When downloading new software via the air.

When downloading new software via the Serial RS232 socket.

Error messages. For service per- sonnel

Lights when no signal is being re- ceived. Flashes when pressing a button on the remote control.

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Nokia 9820 T owner manual Front Panel Display, What to do if you can’t solve the problem
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9820 T specifications

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