4.1. The blocked call goes to my voice mailbox. Why is this so?
This means that your provider has forced “Divert if Busy” on your device. Please go to Tools > Settings > Call divert and deactivate Divert if Busy.
4.2. Does ER block MMS / Business card messages?
No, ER blocks only calls (both voice and video) and SMS messages.
4.3. How can I check my IMEI (Device ID) number?
Do any of the following:
type *#06# and the IMEI number will appear on your device screen;
check under the battery on the back of your device.
4.4. How to check whether my Easy Reject is activated / licensed or not?
If your Easy Reject is not licensed there will be an Activate menu in your application menu list. You can also check the status of the product if you go to
Options > About.
4.5. How can I purchase a license?
You can purchase a license from our e-shop at http://www.webgate.bg/products/
4.6. How can I activate my Easy Reject?
You need to purchase a license to activate Easy Reject on your phone. When your license is generated, you need to install it on your device in one of the
following ways:
Open the application and choose
Activate
You will need to use your on-device Internet connection to download the license file (approximately 1KB).
A dialog will appear prompting you to choose an access point for your Internet connection. All configured access points are
listed. However, the list initially shows only your GPRS and WLAN points (most common) - if you cannot find the desired access
point on the list, open the drop-down and replace
GPRS/WLAN access points
with
All access points
.
Or
Copy the URL you receive in the e-mail after purchase and paste it in your PC browser – you will find a download link to your license file which you can
manually transfer to your device.
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