Ordering Replacement Parts

To order replacement parts, call our Customer Service Department toll-free at 1-888-936-4266, Monday through Friday, 8h00 until 18h30 Eastern Standard Time (excluding holidays). When ordering parts, please be prepared to give the following information:

• the MODEL NUMBER OF THE PRODUCT (NCTL09993)

• the NAME OF THE PRODUCT (NordicTrack

® EXP1000 treadmill)

•the SERIAL NUMBER OF THE PRODUCT (see the front cover of this manual)

•the KEY NUMBER AND DESCRIPTION OF THE PART(S) (see the PART LIST on pages 26 and 27 and the

EXPLODED

DRAWING attached in the center of this manual).

™
		®
o f / d u C a n a d a I n c .		PRODUCT WARRANTY REGISTRATION
		PRODUCT WARRANTY REGISTRATION
IMPORTANT: MAIL WITHIN 14 DAYS OF PURCHASE
NAME:		PHONE:
ADDRESS:
COUNTY:		POSTCODE:
MODEL NO.	SERIAL NO.	PURCHASE DATE:
RETAILER NAME:		RETAILER ADDRESS:

1) Primary user(s) of product:
❏ Male	❏ Female	❏ Family
2) Age of primary user:
❏ 0–24	❏ 35–44	❏ 55–64
❏ 25–34	❏ 45–54	❏ 65 and over

3)Annual household income:

❏0–9,999 ❏ 15,000–19,999

❏10,000–14,999 ❏ 20,000+

4)How many times a week do you exercise?

❏ Less than 3	times	❏ 3 times or more
5) Have you ever purchased an ICON product before?
❏ Yes		❏ No
6) Where did you first see or hear about ICON products?
❏ Magazine		❏ Friend/relative
❏ Newspaper Ad		❏ Store

❏Other

7)What was the primary reason for purchasing this ICON product?

❏ Store Employee	❏ Television Ads	❏ Colour
❏ Electronic Features	❏ Magazine Ads	❏ Price
❏ Product Design	❏ Product Innovation
❏ Other Features

8)Did you consider purchasing fitness equipment from another manufacturer?

❏ No	❏ Yes
What other Manufacturer?

9)Based on your impression of what you have purchased, would you buy another ICON product?

❏ Yes

❏ No

❏ No Opinion

If not, what other brand name equipment would you purchase?

10)	What other type of exercise equipment do you own?
	❏ Bicycle	❏ Exercise Cycle	❏ Treadmill
	❏ Home Gym	❏ Weight Bench	❏ Stepper
	❏ Cardio Glide	❏ Other
11)	Which type of magazines do you read regularly?
	❏ Sports	❏ Fitness	❏ Motoring
	❏ Business	❏ Computer	❏ General
12) Do you wish to be sent further bulletins about ICON products?
	❏ Yes	❏ No

NordicTrack is a registered trademark of ICON Health & Fitness, Inc.

Part No. 185101 R0702A

NordicTrack NCTL09993 manual Ordering Replacement Parts, EXP1000 treadmill

Models: NCTL09993