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- page 219
Models:
4400
6400
9115
5000
9150
1424 Switch
380 Switch
420 Switch
450 Switch
460 Switch
470 Switch
7400
8000 Chassis
8000 Series
8100 Edge
8600 Series
9110
1
219
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252 pages, 2.57 Mb
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IP Contact Centre Solution
Contents
Main
TABLE OF CONTENTS
Nortel Networks Product Guide
Page
Nortel Networks Solutions Guide
Page
Nortel Networks Product & Solution Reference Guide for Enterprise Customers
Welcome
About Nortel Networks
Nortel Networks in Enterprise
Page
Page
Alteon Web Switches
2
Alteon Web Switch Module (WSM)
Page
BayStack 380 Switch
6
BayStack 420 Switch
8
Product Features
BayStack 420 Switch 9
Features Matrix
Page
BayStack 450 Switch
Advanced Software Features:
12
BayStack 460 Switch
14
BayStack 470 Switch
16
OPTera Metro 1000 Ethernet Service Module
18
Technical Specifications
OPTera Metro 1200 OPTera Metro 1400 OPTera Metro 1450 Role
Service (Customer) Ports Network Ports
Page
OPTera Metro 8000 Services Switch
22
Passport 1424 Switch
Page
Enterprises:
Multi-Tenant Unit (MTU) and Multi-dwelling units (MDU) property developers:
Passport 8000 Series Switches
Service Providers, Carriers and Property Developers:
26
Page
Page
Passport 8000 Chassis
30
Page
Page
Enterprises deploying:
Passport 8100 Edge Switching Modules
Description
34
Enterprises:
Multi-Tenant Unit (MTU) and Multi-dwelling units (MDU) property developers:
Passport 8600 Series Routing Switches
Service Providers, Carriers and Property Developers:
36
Page
Page
BayRS Access Stack Node (ASN)
40
BayRS Advance Remote Node (ARN)
Page
BayRS Backbone Node (BN)
Page
Contivity Secure IP Services Gateway
Contivity 1700
Contivity 2700
46
Contivity 4600
Contivity 1010/1050
Contivity 1100
Contivity 600
48
Contivity 100
Contivity 400
Page
Passport 2430 BayRS Access Router
Page
Passport 5430 BayRS Router
Page
Passport 4400 Multiservice Access Switch
56
Passport 6400 Multiservice Enterprise Switch
Key Features and Benefits
58
Page
Page
Passport 7400 Multiservice Switch
Key Features and Benefits
62
Page
Page
Passport 15000 Multiservice Switch
Page
OPTera Metro 5000 Multiservice Platform
68
OPTera Metro 5200 Cabinet
OPTera Metro 5200 Multiservice Platform
OPTera Metro 5100 Multiservice Platform
Page
Page
Alteon Application Switch (AAS)
72
Alteon Content Cache (ACC)
74
Alteon Content Director (ACD)
Page
Alteon Content Manager (ACM)
78
For further information please contact your Local Nortel Networks Representative.
Alteon Link Optimizer (ALO)
80
Alteon SSL Accelerator (ASA)
82
Alteon Switched Firewall (ASF)
84
802.11 Wireless IP Gateway
86
Internet Telephones
88
i2002 Internet Telephone i2004 Internet Telephone i2050 Soft Phone
Specifications i2002 i2004 i2050 Power over LAN Hub
Internet Telephones 89
Specifications i2002 i2004 i2050 Power over LAN Hub
Page
Business Communications Manager Release 3.0
92
Page
94
Page
Page
Internet Telephony Gateway (ITG) Line Card
Page
Meridian 1 IE (Internet Enabled) Communications System
100
Meridian Digital Telephone IP Adapters
102
Power over LAN Hub - Power In-Line Patch Panel
Technical Specification
Page
Succession Communication Server for Enterprise 1000 (CSE 1000) Release 2.0
IP Peer Networking
Succession Branch Office.
106
Succession CSE 1000 Release 2 Network
Desktop Enhancements
Core System Enhancements
Management Solutions
108
Competitive Positioning
Succession Communication Server for Enterprise Multimedia Xchange (CSE MX)
Competitive Positioning
110
USB Headset Adapter
Page
ISDN (Integrated Services Digital Network)
114
Features
Page
116
117
Solution Sets:
Page
Internet Telephony Gateway (ITG) Trunk
Page
121
Benefits and Applications
Page
Meridian 1 Option 11C
124
Meridian 1 Option 11c 125
126
Meridian 1 Option 11C Mini
128
Meridian 1 Option 61C and Meridian 1 Option 81C
130
Meridian 1 Remote Services Line-Side E1 Interface
132
Remote Office 9150
134
Page
136
Remote Office 9110/9115
138
M3900 Digital Telephones
M3901 Current Highlights:
M3902 Current Highlights:
140
M3903 Current Highlights:
M3904 Current Highlights:
M3905 Current Highlights:
Page
Meridian Integrated Conference Bridge (MICB)
144
Meridian Integrated Personal Call Director (MIPCD)
146
Meridian Integrated Recorded Announcer (MIRAN)
148
Voice Menu
Voice Messaging
Automated Attendant
Messaging - Meridian Mail
Voice Forms
Fax on Demand
150
Hospitality Voice Service
Meridian Mail Reporter
Page
Page
Messaging CallPilot Unified Messaging
154
CallPilot Mini for Meridian 1
CallPilot 100/150 for Norstar
Page
Symposium Agent
158
Symposium Agent Greeting
160
Symposium Call Centre Server
162
Page
Page
Symposium Express Call Centre
166
Symposium Express Call Centre 167
Page
Symposium Meridian LINK Services
170
Symposium TAPI Service Provider
172
Symposium Web Client
174
Page
Page
Symposium Web Centre Portal
178
Page
Page
Media Processing Server 100 (MPS 100)
182
Page
184
Page
Page
Media Processing Server 1000 (MPS 1000)
Redundant, Fault-tolerant Solution
Flexibility
188
Maximised Resource Utilisation
Peri Suite of Graphical User Interface Tools
Hybrid Digital/VoIP Architectures
Remote Management
Future Capabilities
Additional features include:
Page
Periphonics VPS/is
192
Telephony Capabilities
Shared Resource Capabilities
Host/Server Connectivity
Application Development Tools
Meridian / Succession DECT
194
Page
196
Optivity Telephony Manager (OTM)
198
Page
200
Page
Page
One Network - A World of Choice
A sustainable, profitable solution for the new enterprise network.
Eliminating the Boundaries
204
What does the future enterprise network look like?
Page
Page
IP Contact Centre Solution
208
PSTN VoIP
PSTN
Enterprise LAN/WAN
Enterprise LAN/WAN
Page
Page
Multimedia Customer Contact Centre Solution
212
Value Proposition
Key Benefits
Page
Speech Enabled Self Service Solutions
216
Value Proposition
Key Benefits
Data Centre Solution
(Converged LAN and Server Performance Optimisation)
For further information contact your local Nortel Networks Representative.
218
Secure Remote Connectivity
Home Worker Solution
For further information contact your local Nortel Networks Representative
220
Secure Remote Connectivity - Intranet IP-VPN
222
Secure Remote Connectivity - Extranet IP-VPN
224
Secure Remote Connectivity - Remote Access IP-VPN
226
Optical
Storage Area Networking Solution
228
Optical
Optical Ethernet Solution
Optical WAN
230
Page
Page
IP Telephony Solutions
234
Page
Page
Nortel Networks Unified Security Architecture Security in our DNA
Key Components of Security
Nortel Networks Security Portfolio
An example of Secure Branch Office Networking.
238
Page
Page
PRODUCT & SOLUTION INDEX
Page
For more information, please call your Nortel Networks representative or visit our website.
www.nortelnetworks.com
