IP Telephony Solutions 233
Multimedia
Converged Network
Head Office
Branch Office
Flexible worker
3
2
1
Convergence in the WAN (VoIP)
(Centralised services = centralised support)
•Faster roll-out of new services network-wide
•Flexible working “Death of distance”
•Reduced long distance changes
Convergence at the Desktop (IP Telephony)
•Drive productivity and customer service
•Unified Messaging, IP contact centre, multimedia
collaboration, PC/Web management
Convergence in the LAN (VoIP)
•Reduced wiring costs
•Lower cost of adds, moves, changes
•Increased productivity
- Instant moves (DHCP)
- Extension mobility
- Hot desking
- Full telephony services
IP Telephony Solutions
Customer Needs
There are two types of enterprise customers for Succession IPT Telephony solutions:
• Greenfield sites.
• Customers looking to upgrade or change out existing voice networks.
Succession is applicable to all vertical markets and most enterprises from the SME to the large global
multi-site corporation due to the scaleable range of Succession platforms.
Enterprises adopting converged voice and data solutions will typically have the following characteristics:
• Companies wishing to achieve infrastructure savings by moving to a converged voice & data network.
• Multiple branch offices, especially international sites where the traditional PBX installations and toll fees
are expensive.
• Enterprises undergoing change through a move to new office space where PBX installations are costly and
the need to be connected and online is time critical.
• Business continuity of voice communications is required in case of catastrophic events; IP was designed
with this in mind.
• Organisations that need to accommodate rapid moves and changes.
Lower total cost of ownership (TCO) & platform for new services.