Composing fax and text messages

To create a fax, your CallPilot mailbox must have fax capability, and your computer must have Desktop Messaging installed. CallPilot recipients of your fax must also have fax capability to view the fax on their computer. E-mail recipients do not require specific fax capability. If your recipients access their messages from their telephone, they can view the fax only by printing it. You can also send your fax to a fax machine.

To create and save a fax file

1Open the document that you want to fax. It must be 8.5 in. (21.5 cm) wide or less.

2On the File menu, click Print.

3From the list of printers, select Nortel Fax, then click Print or OK.

4In the Compose Fax dialog box, click Save As.

5Type a name for the file and browse to select a folder to save it in. Save the file as a .tif file. Click Save.

6In Compose Fax, click Exit.

File name

 

 

 

 

 

 

View before

 

 

 

 

 

 

sending

 

 

 

 

 

 

 

 

 

Delete before

 

 

 

 

 

 

 

sending

 

 

 

 

 

 

 

Change order

 

 

 

 

 

 

 

of files to be

Send fax

 

 

 

 

 

faxed

 

 

 

 

 

Send as an

 

 

 

 

 

attachment

 

 

 

 

 

 

 

 

 

 

 

 

Save to send

 

 

 

 

 

 

later

 

 

 

 

 

To send a fax or text message

1In a new message form, add a fax file as an attachment, or type text. Fax files must be .tif format.

2Address and send the message the same way as an e-mail.

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Nortel Networks CallPilot 2.0 manual To create and save a fax file, To send a fax or text message

CallPilot 2.0 specifications

Nortel Networks CallPilot 2.0 is a powerful unified messaging and communications solution designed to enhance workforce productivity and streamline communication processes for businesses. Built on the legacy of Nortel’s strength in telecommunications, CallPilot 2.0 combines voicemail, email, and fax capabilities into a single unified interface. This integration allows users to access all their messages from a single point, whether through their phone, PC, or mobile device.

One of the standout features of CallPilot 2.0 is its intuitive user interface. Users can easily navigate their messages through a simple point-and-click system, which reduces the learning curve and increases overall efficiency. The solution supports both visual voicemail and traditional voicemail, catering to a wide range of user preferences. Messages can be accessed in a variety of formats, enhancing flexibility and ensuring that users can engage with their communications on their terms.

Another significant advantage of CallPilot 2.0 is its advanced call routing capabilities. The system allows for customized call handling rules, which can include call forwarding, call screening, and automated attendant features. These functionalities not only improve the overall customer experience but also optimize internal communication flow within organizations.

Nortel’s CallPilot 2.0 also incorporates robust security measures to protect sensitive information. Features such as encrypted message storage and secure access protocols ensure that communications remain confidential and secure from unauthorized access. Furthermore, the integration with Nortel’s Meridian and Succession platforms allows for seamless operation within existing infrastructure, minimizing the need for extensive system overhauls.

The technology behind CallPilot 2.0 leverages SIP (Session Initiation Protocol), which supports modern communication methods and ensures interoperability with various third-party applications. This SIP-based architecture is crucial for businesses looking to integrate their unified communications with other enterprise solutions such as CRM systems.

Additional characteristics include support for different languages, which broadens the appeal of CallPilot 2.0 in multinational environments. The system's scalability also makes it suitable for businesses of varying sizes, from small enterprises to large corporations. The combination of these features makes Nortel Networks CallPilot 2.0 a flexible and robust choice for companies aiming to enhance their communication capabilities while driving employee productivity.