18
Supervisor Features
Headset Talk/Listen
Pand
®
1. Press Program and Dial ‚°
2. Use the Volume Bar to toggle between
Listen Only and Talk & Listen
P3. Press Program to exit and save
changes.
Hold
˙ Press Hold. To take a call off Hold, press
the key beside the fast flashing indicator.
Observe Agents
∫Observe 1. Press Observe.
or
∫Agent
2. Dial the agent’s position ID, or press
Agent.
3. Repeat Step 2 to Observe another
Agent.
®4. Press Release to leave the Observe
state.