Nortel Networks Meridian 1 PC Console Interface Unit manual

Meridian 1 PC Console Interface Unit Quick Reference Guide

This quick reference guide describes the basic components of the Meridian 1 PC Console Interface Unit (PCCIU), and provides instructions for what you should do if your PC power fails, or the PCCIU does not work properly.

Note: The attendant cannot receive calls until your associated PC-based Console software application is up and running.

The front panel The front panel of the Meridian 1 PCCIU contains the following:

•The brandline insert, which you can replace with your own company’s logo.

•The alerter speaker, which lets you know when you have an incoming call.

•The volume control, which enables you to adjust the headset or handset volume.

•The Status LED, which indicates the current operating status of the PCCIU:

—Solid green indicates that the PCCIU is working properly.

—Off indicates that there is no power going to the PCCIU. Contact your system administrator.

—Flashing red is a major alarm indicating that a system-related error has occurred at the Meridian 1 system. Contact your system administrator.

—Flashing green indicates one of the following:

a.PCCIU is in Night Service or Position Busy

b.Power Fail Transfer (PFT) switch is in the incorrect position (Off)

c.handset or headset is not connected properly

—Solid red indicates that the PCCIU is not communicating with the PC properly. Contact your system administrator.

—Solid yellow indicates that a failure occurred during the PCCIU self-test diagnostic routine. Contact your Nortel distributor.

Figure 1: Front panel of the PC Console Interface Unit

PC Console Interface Unit Quick Reference Guide-N0039836 Page 1 of 4 Standard 3.00