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12Preface
•Release Notes for the Nortel Secure Network Access Solution, Software Release 1.0
•Release Notes for Enterprise Switch Manager (ESM), Software Release 5.1
•Using Enterprise Switch Manager Release 5.1
Online
To access Nortel technical documentation online, go to the Nortel web site:
www.nortel.com/support
You can download current versions of technical documentation. To locate documents, browse by category or search using the product name or number.
You can print the technical manuals and release notes free, directly from the Internet. Use Adobe* Reader* to open the manuals and release notes, search for the sections you need, and print them on most standard printers. Go to the Adobe Systems site at www.adobe.com to download a free copy of Adobe Reader.
How to get help
If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.
If you purchased a Nortel service program, use the www.nortel.com/help web page to locate information to contact Nortel for assistance:
•To obtain Nortel Technical Support contact information, click the CONTACT US link on the left side of the page.
•To call a Nortel Technical Solutions Center for assistance, click the CALL US link on the left side of the page to find the telephone number for your region.
An Express Routing Code (ERC) is available for many Nortel products and services. When you use an ERC, your call is routed to a technical support person who specializes in supporting that product or service. To locate the ERC for your product or service, go to the www.nortel.com/help web page and follow these links:
Step Action
1Click CONTACT US on the left side of the HELP web page.
2Click Technical Support on the CONTACT US web page.
Nortel Secure Network Access Switch Software Release 1.6.1
Installing and Using Security and Routing Element Manager (SREM)
1.6.116 July 2007