TROUBLESHOOTING

 

Problem

Possible Causes

Possible Remedies

 

 

 

 

 

 

 

 

 

Voltage too low.

a)

Engine speed too slow.

a)

Increase tractor RPMs.

 

 

 

 

 

b)

Reduce the load. (See Load

 

 

 

b)

Generator is overloaded.

Application section of this manual.)

 

 

 

 

 

 

 

 

 

Circuit breaker trips.

a)

Defective load connected to

a)

Disconnect load.

 

 

 

generator.

b)

Replace receptacle.

 

 

 

b)

Defective receptacle.

c) Reduce the load. (See Load

 

 

 

c)

Generator overloaded.

Application section of this manual.)

 

 

 

 

 

d)

Contact Customer Service for

 

 

 

d)

Defective circuit breaker.

the nearest service center.

 

 

 

 

 

 

 

 

 

Voltage too high.

a)

Engine speed too high.

a)

Contact Customer Service for

 

 

 

 

 

the nearest service center.

 

 

Generator

a)

Generator is overloaded.

a)

Reduce the load. (See Load

 

 

overheating.

 

 

Application section of this manual.)

 

 

 

b)

Insufficient ventilation.

b)

Make sure there is at least 3

 

 

 

 

 

feet of clearance on all sides of

 

 

 

 

 

generator.

 

 

No output voltage.

a)

Defective load connected to

a)

Disconnect load.

 

 

 

generator.

b)

Replace/tighten wire.

 

 

 

b)

Broken or loose wire.

c)

Replace receptacle.

 

 

 

 

 

d)

Contact Customer Service for

 

 

 

c)

Defective receptacle.

the nearest service center.

 

 

 

d)

Defective stator.

e)

Contact Customer Service for

 

 

 

 

 

the nearest service center.

 

 

 

e)

Defective rotor.

f)

Contact Customer Service for the

 

 

 

 

 

nearest service center.

 

 

 

f)

Defective capacitor.

g)

Contact Customer Service for

 

 

 

 

 

the nearest service center.

 

 

 

g)

Defective circuit breaker.

h)

Increase tractor RPMs.

 

 

 

 

 

I)

Engage PTO.

 

 

 

h)

Engine speed too slow.

j)

Contact Customer Service for the

 

 

 

I)

PTO not engaged.

nearest service center.

 

 

 

j) Gear box is malfunctioning.

 

 

 

 

Excessive gear box

a)

Defective bearing.

a)

Contact Customer Service for

 

 

noise.

 

 

the nearest service center.

 

 

 

b)

Defective gear.

b)

Contact Customer Service for

 

 

 

 

 

the nearest service center.

 

 

 

c)

No or low gear oil.

c)

Fill gear box to oil level sight.

 

 

 

d)

PTO driveline is operating at an angle

d)

Repostition the tractor or generator

 

 

 

of greater than 15°.

so the angle is reduced to less than 15°

 

 

 

 

 

both vertically and horizontally.

 

 

 

e)

Unsynchronized PTO driveline.

e)

Disassemble PTO driveline and

 

 

 

 

 

reassemble with CV joints

 

 

 

 

 

synchronized.

 

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North Star 13000 PTOG owner manual Troubleshooting, Problem Possible Causes Possible Remedies