North Star S510 user manual 126

Troubleshooting

	Problem	Cause/Solution	A
	Digital zoom cannot be used.	[Digital zoom] is set to [Off] in the setup menu.	108
		Digital zoom is not available in the following
		situations.
		• when [Portrait] or [Night portrait] is selected	35, 36
		for Scene mode.
		• when [Multi-shot 16] is selected for	86
		[Continuous].
		• just before recording a movie (up to 2x can be	55
		applied while recording movies other than
		[Time-lapse movieP] and [Stop-motion
		movie])
	[Image mode] not available.	[Image mode] cannot be adjusted when [Multi-	86
		shot 16] is selected for [Continuous].
	No sound when shutter is	• [Off] is selected for [Sound settings] > [Shutter	109
	released.	sound] in setup menu.
		• [Continuous] or [Multi-shot 16] or [BSS] is	86
		selected for [Continuous] in shooting menu.
		• d([Sports] scene mode) or l ([Museum]	35, 38
		scene mode) is selected.
		• D mode is selected.	55
	AF-assist illuminator does not	• [Off] is selected for AF assist option in camera	108
	light.	setup menu.
		• AF-assist illuminator turns off automatically in	35-40
		some modes.
Technical	Pictures appear smeared.	Lens is dirty. Clean lens.	119
	Randomly spaced bright pixels	Shutter speed too slow. Noise can be reduced by:	84
	Colors are unnatural.	White balance does not match light source.
Notes	(“noise”) appear in image.	• Using flash	28
		• Specifying a lower ISO sensitivity setting	88
		• Using a scene mode which has noise	35-40
		reduction ability.
	Pictures are too dark	• Flash is off.	28
	(underexposed).	• Flash window is blocked.	22
		• Subject is beyond flash range.	28
		• Adjust exposure compensation.	32
		• Apply high-sensitivity shooting mode, or raise	33, 88
		the ISO sensitivity.
		• Subject is backlit. Select o ([Back light] scene	28, 39
		mode) or use fill flash.

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