Oakley O ROKR Pro manual Obtaining Warranty Service, International Contact Information

OBTAINING WARRANTY SERVICE

The defective product must be returned to Oakley by the owner with a Return Authorization (RA) number and a dated proofof purchase from an authorized Oakley OROKR Pro dealer. Call Oakley Customer Service at 800-403-7449 (U.S.) to request an RA number. Based on the information you provide, Customer Service will determine if an RA number should be issued. Credit card information must be provided for Customer Service to issue an RA number. Oakley cannot accept any product that does not include a valid RA number on the shipping package. RA numbers are valid for 15 days. If you ship the product to Oakley for warranty, you assume the risk of damage during shipping, so it is your responsibility to purchase any necessary insurance from your shipping carrier. You must use the original packaging (or the equivalent) and pay any applicable shipping charges.

NOTE: If product is returned with a claimed manufacturing defect yet is diagnosed to be NTF (No Trouble Found), or if the warranty is void pursuant to the above exclusions, a $39 diagnostic, shipping and handling fee will apply and will be charged to your credit card.

Product returned after expiration of the warranty period may be repaired or replaced, at Oakley’s discretion, for a specified fee to the customer. Contact Oakley Customer Service for further details.

Within the United States, telephone our global headquarters at 1 (800) 403-7449 for warranty assistance. Customers outside the United States should contact their local corporate office for warranty information. In Europe, call Oakley Europe Customer Service at 00 800 62 55 39 00 or write to infoeurope@oakley.com to have more information about the warranty procedure in case of defective products.

International Contact Information

Local corporate offices:

OAKLEY AFRICA	OAKLEY GMBH
+27 41 501 0200	+49 89 99650 4100
OAKLEY BRASIL	OAKLEY JAPAN
+55 11 3038 9999	0120 009 146
OAKLEY CANADA	OAKLEY MEXICO
800 448 9714	+52 5 247 0310
OAKLEY EUROPE	OAKLEY SOUTH PACIFIC
BENELUX, FRANCE,	+61 3 5225 4100
ITALIA, SCANDINAVIA	OAKLEY UK LTD.
00 800 62 55 39 00
ESPAÑA	+44 1462 475 400
900 953 398
PORTUGAL
800 833 121
SVERIGE
020 79 1037

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