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9.Lower the top cover but do not press down to latch it closed yet. This will protect the drums from excessive exposure to room lighting while you check the remaining areas for jammed sheets.
10.Open the rear exit tray (5) and check for a sheet of paper in the rear path area (6).
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•Pull out any sheets found in this area.
•If the sheet is low down in this area and difficult to remove, it is probably still gripped by the fuser. In this case raise the top cover, reach around and press down on the fuser pressure release lever (7).
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11.If you are not using the rear exit tray, close it once paper has been removed from this area.