Does not print correctly
Print error
• Paper set correctly?
➞
Please set the paper correctly.
• Platen roller clean?
➞
If the platen roller is not clean, clean it using the Cleaning Kit
(refer to the manual).
• Paper replenished regularly?
➞
If the edge of the paper does not set regularly, the paper cannot
be fed to the printer correctly. Please be sure to use paper.
• Is the data or signal from the computer is correct?
➞
Please turn off and on the power of the printer. Confirm the
contents and communication conditions of the software in your
computer.
• Setting of paper position correction adjusted?
➞
Please correct the position. See the manual for details.
• Label adhered the sensor?
➞
Remove the label and clean up.
• Sensor clean?
➞
Clean the sensor.
Paper is fed but does not print
• Thermal head clean? No label is adhered to the head?
➞
If the thermal head is not clean, clean the head using the Cleaning
Kit.
➞
If a label is adhered to the thermal head, remove the label.
Please make sure not to remove the label using metal instruments such
as a screw driver. It may damage the thermal head.
➞
If the stick from the label is adhered to the thermal head, clean
it using the Cleaning Kit.
Printout is not clear
• Print darkness appropriate?
➞
You can adjust the print darkness (r efer to the manual).
➞
You can adjust the Print Darkness Adjustment Volume (refer to
the manual) by changing the printer darkness settings in the Printer
Setting screen. When you use the Print Darkness Adjustment Volume, be
sure to re ad the manual .
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