Paper set correctly?
Please confirm that the paper is set correctly.
Platen roller clean?
If the platen roller is not clean, clean the platen roller using the
Cleaning Kit (refer to the manual).
Thermal head clean? No label is adhered to the head?
If the thermal head is not clean, clean the head using the
Cleaning Kit.
If a label is adhered to the thermal head, remove the label.
Please make sure not to remove the label using metal instruments such
as a screw driver. It may damage the thermal head.
If the stick from the label is adhered to the thermal head,
clean it by using the Cleaning Kit.
• Paper clean?
Please use a clean paper.
When error light is ON
Error light
[ERROR] light
Error Number Display
When the error light is ON or flashing, there is an error.
Confirm the error number that is shown on the Error Number Display. This
number indicates the reason of the error.
See the manual for details.
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