10-4 Troubleshooting & Customer Support 898095 DaqScan/2000 Series
(1) Topic: Environmental Factors
Question: What environments are the products intended for?
Answer: Refer to the product specifications in regard to operating and storage temperature
ranges, and relative humidity. Note that system components are not intended to be
exposed to harsh environments and should always be protected from snow, rain,
extreme dust, and harsh sun.
(2) Topic: DaqX
Question: What is DaqX software?
Answer: DaqX software is low-level software support for application development. DaqX is
installed during the installation of the DaqView application. DaqX supports Visual
C++ and Visual Basic programming environments.
Question: Where can I get the latest version of DaqX software?
Answer: You can download the latest versions from our website. This service is free.
(3) Topic: Calibration
Question: Should I calibrate my Daq device when I receive it?
Answer: No, because each Daq-related product is factory-calibrated to its rated accuracy
before it leaves the factory.
Question: When is calibration required?
Answer: Depending on your operating guidelines, your equipment will require periodic
calibration to ensure the original accuracy is maintained. We recommend that you
have your DaqScan system calibrated at least once a year.
(4) Topic: Computers for Data Acquisition
Question: What type of computer do you recommend for use with DaqScan/2000 Series
devices?
Answer: The PC should have built in Ethernet capabilities and use an operating system of
Windows NT, 2000, XP, or later.