TROUBLESHOOTING

Check the details below before contacting Technical Support for repair or service.

If you need information or if you have a problem, please contact the local Customer Care Center. When applying for after sales service, check the manufacturer’s serial number or bar code.

THE APPLIANCE DOES NOT WORK.

Make sure the power cord is properly plugged in.

Check the hopper is assembled properly. If the hopper has not been properly locked in place, the appliance does not work for safety reasons. Check if the appliance has been assembled according to the manual in an ordinary manner.

See the assembly in the manual or consult with the local Customer Care Center for help.

THE HOPPER DOES NOT OPEN.

Is there alot of pulp left inside the bowl? Press [ON] button to discharge internal pulp. Have you placed any foreign substances or solid objects such as hard seeds?

Press the [Reverse/REV] button to make foreign substances come up again toward the feeding tube.

Do not attempt to open it by force or with too much pressure. Still it does not work following by the above process, contact the local Customer Care Center.

IT STOPS DURING NORMAL OPERATION.

Have you put heavy loads of ingredient or a thick/big ingredient? Read the manual Page 12 and follow Reverse/REV button guideline Still the problem has not been solved, contact the local Customer Care Center.

THERE ARE GATE MARKS (FORMING MARK) RESULTING FROM THE MOLDING PROCESS.

It is normal, and there is no problem for use.

WHAT IS THE DIFFERENCE BETWEEN FINE STRAINER AND COARSE STRAINER?

Regarding strainer selection for suitable ingredients, read the manual Page 3.

JUICE LEAKS OVER THE BASE.

Is Extraction packing properly inserted in?

Juice could leak when the extraction packing is not properly inserted. Please push the extraction packing tight enough. Juice is still leaking even though the extraction packing was inserted properly?

If an amount of input ingredient is too much compared to the size of pulp outlet, the packing may be slightly pushed out and juice may leak through the gap. Do not process heavy loads at a time; squeeze little by little.

THE BOWL SHAKES WHEN SQUEEZING.

Slight shaking may be occurred due to motor movement.

Large or small movements occur depending on the pulp texture of ingredients (hard or tough). It is normal when the screw is rotating. Please note that it is not malfunction.

Hard ingredients (e.g:carrots/potatoes/radishes/beetroots etc.) may shake the bowl more than soft and juicy ingredient.

APPLIANCE SPECIFICATIONS

APPLIANCE STANDARDS

PRODUCT NAME

Omega Slow Squeeze Juicer

MODEL NAME

VR T400 Series

RATED VOLTAGE

120 V

RATED FREQUENCY

60 Hz

RATED POWER

 

CONSUMPTION

150 W

RPM (REVOLUTIONS

 

PER MINUTE)

80 RPM

CORD LENGTH

1.4 m

MOTOR

Single-phase

 

induction motor

FUSE

250 V 10 A

OUT WARD

Width 160 MM

DIMENSIONS

Length 218 mm

 

Height 405 mm

RATED

 

OPERATING TIME

LESS THAN 30 MINUTES

22

23

 

 

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Omega VRT400 instruction manual Troubleshooting, Appliance Specifications