Omega Engineering OMG-CONV-485-ISO manual Appendix B How To Get Assistance

Appendix B - How To Get Assistance

Appendix B - How To Get Assistance

Please refer to Appendix A - Troubleshooting prior to calling Technical Support.

1.Read this manual thoroughly before attempting to install the adapter in your system.

2.When calling for technical assistance, please have your user manual and current adapter settings. If possible, please have the adapter installed in a computer ready to run diagnostics.

3.Omega Engineering maintains a Home page on the Internet. Our home page address is www.omega.com. The latest software updates, and newest manuals are available via our FTP site that can be accessed from our home page.

4.Technical support is available Monday to Friday from 8:30 a.m. thru 6:00 p.m. eastern time. Technical support can be reached at 1-800- DAS-IEEE.

RETURN AUTHORIZATION MUST BE OBTAINED FROM OMEGA BEFORE RETURNED MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING OMEGA CUSTOMER SERVICE AND REQUESTING AN AUHTORIZED RETURN (AR) NUMBER.

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