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omega.comTM

 

 

®

 

 

 

 

 

 

 

 

 

OMEGAnet® On-Line Service

 

Internet e-mail

 

 

 

www.omega.com

 

info@omega.com

 

 

 

Servicing North America:

USA:

One Omega Drive, Box 4047

 

 

ISO 9001 Certified

Stamford CT 06907-0047

 

 

 

 

Tel: (203) 359-1660

FAX: (203) 359-7700

 

 

e-mail: info@omega.com

 

 

Canada:

976 Bergar

 

 

 

 

Laval (Quebec) H7L 5A1

 

 

 

 

Tel: (514) 856-6928

FAX: (514) 856-6886

 

 

e-mail: info@omega.ca

 

 

For immediate technical or application assistance:

USA and Canada:

Sales Service: 1-800-826-6342 / 1-800-TC-OMEGA®

 

 

Customer Service: 1-800-622-2378 / 1-800-622-BEST®

 

 

Engineering Service: 1-800-872-9436 / 1-800-USA-WHEN®

 

 

TELEX: 996404 EASYLINK: 62968934

CABLE: OMEGA

Mexico:

Tel: (001) 800-826-6342

FAX: (001) 203-359-7807

 

 

En Espan˜ol: (001) 203-359-7803

e-mail: espanol@omega.com

 

 

 

 

info@omega.com.mx

 

 

Servicing Europe:

 

 

Benelux:

Postbus 8034, 1180 LA Amstelveen, The Netherlands

 

 

Tel: +31 (0)20 6418405

FAX: +31 (0)20 6434643

 

 

Toll Free in Benelux: 0800 0993344

 

 

 

 

e-mail: nl@omega.com

 

 

Czech Republic:

Rudé armády 1868, 733 01 Karviná 8

 

 

 

 

Tel: +420 (0)69 6311899

FAX: +420 (0)69 6311114

 

 

Toll Free: 0800-1-66342

e-mail: czech@omega.com

France:

9, rue Denis Papin, 78190 Trappes

 

 

 

 

Tel: +33 (0)130 621 400

FAX: +33 (0)130 699 120

 

 

Toll Free in France: 0800-4-06342

 

 

 

 

e-mail: france@omega.com

 

 

Germany/Austria: Daimlerstrasse 26, D-75392 Deckenpfronn, Germany

WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month grace period to the normal one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive maximum coverage on each product.

If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control. Components which wear are not warranted, including but not limited to contact points, fuses, and triacs.

OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability is based. In no event shall OMEGA be liable for consequential, incidental or special damages.

CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY / DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner.

RETURN REQUESTS / INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return package and on any correspondence.

The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.

 

Tel:+ 49 (0)7056 3017

FAX: +49

(0)7056 8540

 

Toll Free in Germany: 0800 TC-OMEGASM

 

 

e-mail: germany@omega.com

 

 

United Kingdom: One Omega Drive, River Bend Technology Centre

 

ISO 9002 Certified

Northbank, Irlam, Manchester

 

 

 

M44 5EX United Kingdom

 

 

 

Tel: +44 (0)161 777 6611

FAX: +44

(0)161 777 6622

Toll Free in United Kingdom: 0800-488-488

FOR WARRANTY RETURNS, please have the following information available BEFORE contacting OMEGA:

1.Purchase Order number under which the product was PURCHASED,

2.Model and serial number of the product under warranty, and

3.Repair instructions and/or specific problems relative to the product.

FOR NON-WARRANTY REPAIRS, consult OMEGA for current repair charges. Have the following information available BEFORE contacting OMEGA:

1.Purchase Order number to cover the COST of the repair,

2.Model and serial number of the product, and

3.Repair instructions and/or specific problems relative to the product.

e-mail: sales@omega.co.uk

It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that apply. OMEGA is constantly pursuing certification of its products to the European New Approach Directives. OMEGA will add the CE mark to every appropriate device upon certification.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the latest in technology and engineering.

OMEGA is a registered trademark of OMEGA ENGINEERING, INC.

© Copyright 1999 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.

The information contained in this document is believed to be correct, but OMEGA Engineering, Inc. accepts no liability for any errors it contains, and reserves the right to alter specifications without notice.

WARNING: These products are not designed for use in, and should not be used for, patient-connected applications.

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