8. Troubleshooting

Check the following if your unit should fail during operation. You can also refer to the pages of this manual for complete instructions.

Problem

Cause

Remedy

 

 

 

 

Is the AC adapter connected

Check that the plug is

Nothing happens when the

inserted in an electrical

power switch is pressed.

correctly to the an electrical

outlet. Unplug then reinsert

outlet and the compressor?

 

the plug if necessary.

 

 

 

 

 

 

Is there medication in the

 

 

medication tank?

Add the correct amount of

 

Is there too much/little

medication to the medication

 

medication in the medication

tank.

 

tank?

 

 

Is the vaporiser head missing

Attach the vaporiser head

 

and not assembled correctly?

correctly.

 

Is the nebuliser kit

Assemble the nebuliser kit

 

assembled correctly?

correctly.

 

 

 

 

Is the nozzle blocked?

Make sure that the nozzle is

No nebulisation or low

free of blockages.

 

nebulisation rate, when the

 

 

Is the nebuliser kit tilted at a

Make sure that the nebuliser

power is on.

kit is not tilted at an angle of

 

sharp angle?

more than 45 degrees.

 

 

 

 

 

 

Is the air tube connected

Make sure that the air tube is

 

correctly connected to the

 

correctly?

 

compressor and nebuliser kit.

 

 

 

 

 

 

Is the air tube folded or

Make sure that the air tube

 

damaged?

does not contain kinks.

 

 

 

 

Is the air tube blocked?

Make sure that the air tube is

 

free of blockages.

 

 

 

 

 

 

Is the air filter dirty?

Replace the air filter with a

 

new one.

 

 

The device is abnormally

Is the air filter cover attached

Attach the air filter cover

loud.

correctly?

correctly.

 

 

Do not cover the compressor

 

Is the compressor covered?

with any type of cover during

 

 

use.

The device is very hot.

 

 

Is the device operating

Limit use to 20 minutes at a

 

time, and allow a 40 minute

 

continuously over 20

 

interval before using the

 

minutes?

 

device again.

 

 

 

 

 

Note: If the suggested remedy does not solve the problem, do not try to repair the device - no parts of the unit are user serviceable.

Return the unit to an authorized OMRON retail outlet or distributor.

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Omron ne-c801 instruction manual Troubleshooting, Problem Cause Remedy