customer Service

If you still have questions about the operation of your ONE FOR ALL 1 universal remote and could not find the answer(s) in the TroubleShooting section, you may want to contact the customer service department for assistance.

You may care to visit our Internet-site: www.oneforall.com

Our internet-site has many advantages:

-24 hours access

-no waiting time

-page for Frequently Asked Questions

-info about the ONE FOR ALL product range

Before contacting us, by Fax, E-mail or Phone, make sure you have the required information available by filling in the table below.

What do we need to know before you contact us:

1That you have the ONE FOR ALL 1 URC-3415 (*) universal remote.

2The date of purchase (.........../.........../...........).

3A list of your equipment/models: (see example below).

Device

Brand

Device

Remote

SET-UP

 

 

model nr.

model nr.

code

 

 

 

 

 

TV

Sony

KV-25C5D

RM-883

1505 (example)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Type/model numbers can often be found in your equipment owner’s manual or on the factory plate behind the device.

4.

Then Fax, E-mail or Dial us:

 

 

 

In the UK

 

 

 

E-mail

: ofahelp@uebv.com (***)

 

 

 

Fax

: +31 53 432 9816

 

 

 

Tel.

: 0901-5510010 (£ 0,50 per minute)

 

 

In Ireland

In Australia

 

E-mail

: ofahelp@uebv.com (***)

E-mail

: ofahelp@uebv.com (***)

 

Fax

: +31 53 432 9816

Fax

: +61 2 9975 1368

 

Tel.

: 016015986

Tel.

: 1 300 888 298

 

In South Africa

In New Zealand

 

E-mail

: support@oneforall.co.za

E-mail

: ofahelp@uebv.com (***)

 

Fax

: 011 298 2302

Fax

: (06) 878 2760

 

Tel.

: 0860 100551

Tel.

: 0508 ONE 4 ALL (663 4 255)

 

Tel.

: 011 298 2300

 

 

(***) Just send a blank message, you’ll get auto-reply.

WWW.ON EFORALL. COM

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One for All 705016, URC-3415 instruction manual Customer Service, Device, Ireland Australia, South Africa New Zealand