Onkyo DV-S717 instruction manual Before Calling Service Personnel, Symptoms and Correction

Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptoms and Correction

Symptom	Cause	Correction	Page
No power.	The power plug is disconnected.	Connect the power plug into the wall outlet	12, 13
		securely.
No picture.	• The TV is not set to receive DVD signal	• Select the appropriate video input mode on	16
	output.	the TV so the picture from the DVD player
		appears on the TV screen.
	• The video cable is not connected securely.	• Connect the video cable into the jacks	12-15
		securely.
No sound.	• The equipment connected with the audio	• Select the correct input mode of the audio	16
	cable is not set to receive DVD signal	receiver so you can listen to the sound from
	output.	the DVD player.
	• The audio cables are not connected	• Connect the audio cable into the jacks	12-15
	securely.	securely.
	• The power of the equipment connected with	• Turn on the equipment connected with the	–
	the audio cable is turned off.	audio cable.
	• The setting of output sound type is not	• Set the audio setting correctly.	29, 32,
	correct.		38
The playback picture has	• The disc is dirty.	• Eject the disc and clean it.	47
occasional distortion.
	• It is in fast forward or fast reverse playback.	• Sometimes a small amount of picture distortion	–
		may appear. This is not a malfunction.
Brightness is unstable or	• The copy protection's effect.	• Connect the DVD player directly to the TV.	12
noises are produced on		Avoid connecting the DVD player to a VCR
playback pictures.		or TV/VCR combination.
The DVD player does not start	• No disc is inserted.	• Insert a disc. (Check that the DVD or VIDEO	9
playback.		CD/audio CD indicator in the DVD display is lit.)
	• An unplayable disc is inserted.	• Insert a playable disc. (Check the disc type	47
		and color system.)
	• The disc is placed upside down.	• Place the disc with the playback side down.	16
	• The disc is not placed within the guide.	• Place the disc on the disc tray correctly	16
		inside the guide.
	• The disc is dirty.	• Clean the disc.	47
	• The parental lock function is set.	• Cancel the parental lock function or change	32, 42
		the parental lock level.
Buttons do not work.	Power supply fluctuations or other	Turn the power on or off with the POWER	–
	abnormalities such as static electricity may	button. Or disconnect the power plug and
	interrupt correct operation.	insert it into the wall outlet again.
The remote controller does not	• The remote controller is not pointed at the	• Point the remote controller at the remote	11
work properly.	remote sensor of the DVD player.	sensor of the DVD player.
	• The remote controller is too far from the	• Operate the remote controller within about 5 m.	11
	DVD player.
	• The batteries in the remote controller are	• Replace the batteries with new ones.	11
	exhausted.

This unit contains a sensitive microcomputer, which under certain circumstances might fail to operate due to excessive noise interference. In such case, disconnect the AC power from the electrical outlet, wait five seconds and replace.

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