Onkyo DV-SP301 instruction manual Troubleshooting, DVD Player, Symptoms Causes Remedies Pages

00_DV-SP301.book Page 37 Friday, April 18, 2003 4:18 PM

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.

DVD Player

Symptoms	Causes	Remedies	Pages
The DVD Player doesn’t	• The power cord is disconnected.	• Check the connection of the power cord.	17
switch on.	• The main power is set to OFF.	• Turn on the main power.	17
	• There is external noise in the computer	• Switch off the main power, then switch it on	17
	circuits of the DVD Player.	again. If not recovered, disconnect the power
		cord, then connect it again.
	• The AC fuse is blown.	• Contact your nearest Onkyo service center.	-
The DVD Player doesn’t	• No disc is inserted.	• Open the disc-tray and insert a disc.	18
start playback.	• The region number of the disc does not	• See Regional Restriction Codes (Region	4
	match that of the DVD Player.	Number) on the rear panel.
	• An unplayable disc is inserted.	• Check the playable discs.	6, 7
	• The disc is placed upside down.	• Place the disc with the playback side down.	18
	• The disc is not placed within the disc tray	• Place the disc within the proper guide on the disc	18
	guide.	tray.
	• The disc is dirty.	• Eject the disc and clean it.	7
	• The parental lock function is activated.	• Deactivate the parental lock function or change	36
		the parental lock level.
Brightness is unstable or	• Copy protection is activated.	• Connect the DVD Player directly to the TV.	13-15
noise is visible on the		Avoid connecting the DVD Player to the TV
playback picture.		through a VCR.
	• The TV is not compatible with progressive	• Reset to the initial setting.	35
	scan signal.
The playback picture is	• The disc is dirty.	• Eject the disc and clean it.	7
occasionally distorted.	• It is in fast forward or fast reverse playback.	• Sometimes a small amount of picture distortion	-
		may appear. This is not a malfunction.
	• The disc does not meet the standard.	• See “CD-R/RW Compatibility Information”.	7
Playback doesn’t follow	• The DVD Player is in repeat playback	• Resume normal playback.	18
the course of the disc’s	mode, memory playback mode, or random
programs.	playback mode, etc.
The picture from the	• The TV is not set to receive the output	• Set the TV to the DVD Player’s input.	-
DVD Player doesn’t	signals from the DVD Player.
appear on the TV	• The DVD Player is not properly connected.	• Check the connections to the DVD Player.	13-15
screen.
No sound or inaccurate	• A wrong sound signal conversion method	• Check the current sound signal conversion	33
sound is reproduced.	(Digital Audio Out) is selected.	method, and select the right setting for “Digital
		Audio Out”.
	• The TV is not set to receive the output	• Set the TV to the DVD Player’s input.	-
	signals from the DVD Player.
	• The DVD Player is not properly connected.	• Check the connections to the DVD Player.	13-16
	• The system is in fast-forward, rewind or	• Resume nomal playback.	18
	slow-motion play mode.
	• The disc does not meet the standard.	• See “CD-R/RW Compatibility Information”.	7
The buttons on the remote	• Power supply fluctuations or other	• Switch off the main power, then switch it on	17
controller and DVD	abnormalities such as static electricity may	again. If not recovered, disconnect the power
Player do not operate.	interrupt correct operation.	cord, then connect it again.

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