Onkyo TX-L5 Troubleshooting

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.

Amplifier

Symptoms	Causes		Remedies		Pages
The AV receiver doesn’t	•	The power cord (mains lead) is	•	Check the connection of the power cord	19
switch on.		disconnected.		(mains lead).
	•	The main power is set to OFF.	•	Turn on the main power.	19
	•	There is external noise interfering with the	•	Switch off the main power, then switch it on	19
		computer circuits of the AV receiver.		again. If not recovered, disconnect the power
	• The AC fuse is blown.			cord (mains lead), then connect it again.
			• Contact your nearest Onkyo service		–
				center.
No sound is reproduced.	•	The muting function is activated.	•	Deactivate the muting function.	29
	•	The AV receiver is not properly	•	Check the connections to the AV receiver.	12, 13
		connected.
	•	Headphones are connected.	•	Decrease the volume, then disconnect the	29
				headphones.
No sound or very little	•	The speakers are not properly connected.	•	Check the speaker connections.	15
sound is reproduced from	•	The listening mode is set to “STEREO” or	•	No sound is reproduced from the center	30
the center speaker.		“ORCHESTRA.”		speaker when the listening mode is
				“STEREO” or “ORCHESTRA.”
	•	The volume level of the center speaker	•	Adjust the volume level of the center	22, 33
		(“CENTER”) is set to minimum.		speaker.
	•	A speaker configuration without the center	•	Check that the selected speaker	20
		speaker is selected.		configuration includes the center speaker.
	•	Center speaker is not connected when the	•	Check the connection between the AV	20
		speaker configuration is set 3 ch or 5 ch.		receiver and the speaker, or set the
				speaker configuration to the 2 ch or 4 ch.
No picture appears on the	•	The TV is not set to receive the output	•	Set the TV to the AV receiver’s input.	–
TV screen.		signals from the AV receiver.
	•	The video cable is not connected	•	Check the connections between the AV	12
		securely.		receiver and TV set.
	•	Only the S video connection is made.	•	Also make video connection.	12-13
The sound of the playback	•	Another input source is selected.	•	Select the appropriate input source.	26
source is not heard.
The buttons on the remote	• Power supply fluctuations or other		• Switch off the main power, then switch it on		–
controller and AV receiver		abnormalities such as static electricity		again. If not recovered, disconnect the power
do not operate.		may interrupt correct operation.		cord (mains lead), then connect it again.

Remote controller

The buttons on the AV	•	A wrong DVD•MD control button is	•	Press the appropriate DVD•MD control	27
receiver operate but the		pressed.		button.
buttons on the remote	•	No batteries are inserted in the remote	•	Insert new batteries.	7
controller do not operate.		controller.
	•	The batteries are worn out.	•	Replace with new batteries.	7
	•	The remote controller is not pointed at the	•	Point the remote controller at the remote	7
		remote sensor of the AV receiver.		sensor of the AV receiver.
	•	The remote controller is too far from the	•	Operate the remote controller within 5 m	7
		AV receiver.		(16 feet).

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