72
En

There’s no sound

There’s no video

The AV receiver’s remote controller doesn’t

control my iPod/iPhone

The AV receiver unexpectedly selects your

iPod/iPhone as the input source

Can’t record

There’s no sound

The Zone 2 speakers produce no sound

Can’t access the server or Internet radio

Playback stops while listening to music files on

the server

Can’t connect to the AV receiver from a Web

browser

To control an Onkyo component that’s not
connected via , point the remote controller at the
component. Be sure to enter the appropriate remote
control code first.
67
The entered remote control code may not be correct.
If more than one code is listed, try each one.

UP-A1 Dock for iPod/iPhone

Make sure your iPod/iPhone is actually playing.
Make sure your iPod/iPhone is properly inserted in
the Dock.
Make sure the UP-A1 Dock is connected to the
UNIVERSAL PORT jack on the AV receiver.
Make sure the AV receiver is turned on, the correct
input source is selected, and the volume is turned up.
Make sure the plugs are pushed in all the way.
Try resetting your iPod/iPhone.
Make sure that your iPod/iPhone model’s TV OUT
setting is set to On.
Make sure the correct input is selected on your TV
or the AV receiver.
Some versions of the iPod/iPhone do not output
video.
Make sure your iPod/iPhone is properly inserted in
the Dock. If your iPod/iPhone is in a case, it may not
connect properly to the Dock. Always remove your
iPod/iPhone from the case before inserting it into the
Dock.
The iPod/iPhone cannot be operated while it’s
displaying the Apple logo.
Make sure you’ve selected the right remote mode. 23
When you use the AV receiver’s remote controller,
point it toward your AV receiver.
When connecting the UP-A1 Dock to the radio tuner
UP-HT1 (North American models)/UP-DT1
(European, Australian and Asian models) with
AUTO selected with the tuner’s Mode Selector
switch, you can switch the input source between the
UP-A1 Dock and the tuner, by pressing PORT
repeatedly on the front panel.
If you still can’t control your iPod/iPhone, start
playback by pressing your iPod/iPhone model’s Play
button. Remote operation should then be possible.
Try resetting your iPod/iPhone.
Depending on your iPod/iPhone, some buttons may
not work as expected.
Always pause iPod/iPhone playback before selecting
a different input source. If playback is not paused,
the Direct Change function may select your
iPod/iPhone as the input source by mistake during
the transition between tracks.

Recording

On your recorder, make sure the correct input is
selected.
To prevent signal loops and damage to the AV
receiver, input signals are not fed through to outputs
with the same name (VCR/DVR IN to VCR/DVR
OUT).
(European, Australian and Asian models) When
the Pure Audio listening mode is selected, recording
is not possible because no video signals are output.
Select another listening mode.

Zone 2

Only components connected to analog inputs can be
played in Zone 2.
Powered Zone 2 cannot be used ifSpeakers Type
(Front)” is set to “Bi-Amp”.
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Music Server and Internet Radio

Check the network connection between the AV
receiver and your router or switch.
Make sure that your modem and router are properly
connected, and make sure they are both turned on.
Make sure the server is up and running and
compatible with the AV receiver.
75, 77
Check the “Network” settings. 58
Make sure your server is compatible with the AV
receiver.
75, 77
If you download or copy large files on your
computer, playback may be interrupted. Try closing
any unused programs, use a more powerful
computer, or use a dedicated server.
If the server is serving large music files to several
networked devices simultaneously, the network may
become overloaded and playback may be
interrupted. Reduce the number of playback devices
on the network, upgrade your network, or use a
switch instead of a hub.
If you’re using DHCP, your router may not always
allocate the same IP address to the AV receiver, so if
you find that you can’t connect to a server or Internet
radio station, recheck the AV receiver’s IP address
on the “Network” screen.
58
Check the “Network” settings. 58