Warranty
Alexander Nevsky Enterprises Inc. warrants the normal use of electrical products during the warranty period if such products were used in accor- dance with the user’s guide instructions.
The product must be purchased from Alexander Nevsky Enterprises Inc. or a retail dealer authorized by Alexander Nevsky Enterprises Inc. If you purchase this product from any other source, Alexander Nevsky Enterprises Inc. grants you no warranty and you, not Alexander Nevsky Enterprises Inc., assume the entire responsibility for the quality of this product including the entire cost of any necessary servicing or repairs of any defects.
The warranty period is three (3) years; ten years (10) for the housing. The duration of your warranty period begins with the day of your purchase with the condition that you have a correctly completed warranty certificate and only under the conditions of normal domestic use. If the product is used for commercial purposes as in restaurants, café’s, hotels, etc. this limited warranty is automatically voided.
At your demand, any service center authorized by Alexander Nevsky Enterprises Inc. will replace and/or repair all manufacturer’s defects free of charge during the warranty period. Information about our service centers in your region can be obtained from your sales person.
ATTENTION!
Be sure to check the accuracy of the warranty certificate, the signature of the sales person, the correct date of purchase and stamp on the warranty certificate!
This warranty doesn’t apply in cases of:
•abuse
•misuse
•incorrect warranty certificate or if changes have been made to the warranty certificate
•intentional damage to product or the traces of inappropriate chemical agents
•damages made by animals or insects
•the use of incorrect voltage other than indicated on the serial number plate
•using the product in a different manner than it was produced for
•repairs, other intrusive procedures or the disassembling of the unit performed by
•using other than manufacturer replacement parts
•damages caused by fire, flood or other reasons which are out of the control of the manufacturer or the sales person of this product
Drive belts, revolving brushes, bulbs, disposable bags and other parts subject to normal wear are not covered by this warranty. The amount of warranty repairs cannot exceed the original purchase price.
Troubleshooting Guide
WARNING: Unplug cord from electrical outlet before servicing.
SAVE SERVICE CALLS...CHECK THESE FIRST:
•Is the disposable filter dust bag full?
•Are pores of filter dust bag clogged with powder or fine dust?
•Is anything clogging the revolving brush, lower tube, intake opening, fan housing or connector assembly opening?
•Is the belt in place and turning the brush?
•Are the brush ends in the proper location?
•Does the brush turn freely? Are hair, string or rug fibers wound around the brush?
PROBLEM | POSSIBLE SOURCE | AREAS TO CHECK |
CLEANER | Not plugged in | Be sure cleaner is |
WILL NOT RUN | properly. | firmly plugged into |
|
| wall outlet. |
| No electricity in wall | Check electrical |
| outlet. | |
|
| circuit breaker. |
|
|
|
CLEANER | Filter bag is full. | Replace filter bag. |
DOES NOT PICK UP |
| See “To Replace |
|
| Paper Filter Dust |
|
| Bag.” |
| Nozzle or intake |
|
| pivot clogged. | Clear obstruction. |
| Belt is broken or |
|
| stretched. | Replace belt. |
| Brush is worn. |
|
|
| See “To Adjust or |
|
| Replace Brush.” |
| Bag tube clogged. |
|
|
| Clear obstruction. |
| Bag pores are |
|
| clogged with fine | Change bag. |
| dust. |
|
| Impeller fan is |
|
| broken. | Return to Service |
|
| Center for repair. |
| Revolving brush is |
|
| not even at both | Check brush roll end |
| ends. | cards. Make sure |
|
| words “OLD” or |
|
| “NEW” match at |
ALL OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE CENTER.
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