![7.1.2Audible Alarm](/images/new-backgrounds/105900/10590075x1.webp)
Troubleshooting
7.1.2Audible Alarm
An audible alarm will be used in conjunction with the visual indicators to indicate to the user a change in UPS operating status. The audible alarm will enunciate as given in Table 9.
Table 9 Audible alarm description
Condition | Alarm | |
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Battery discharge | ||
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Low battery | Two | |
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UPS fault, load on bypass | ||
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UPS fault, no power to load | Continuous | |
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Overload | ||
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Battery replacement | ||
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Battery loss | Continuous | |
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Wiring problem (including | Continuous | |
or a loss of proper grounding for UPS) | ||
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Bypass reminder |
7.2Troubleshooting
In the event of an issue with the UPS, refer to Table 10 to determine the cause and solution. If the issue persists, contact Emerson Channel Support.
Table 10 | Troubleshooting |
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| Problem | Cause | Solution | |
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UPS fails to start when the |
| Ensure UPS is Off. Disconnect all loads and | ||
| ensure nothing is lodged in output receptacles. | |||
On/Alarm Silence/Manual | UPS is | |||
Ensure loads are not defective or shorted | ||||
Battery Test button is pressed |
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| internally. | |||
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| UPS is operating from battery mode, ensure | |
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| UPS not plugged in | UPS is securely plugged into the wall | |
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| receptacle. | |
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| UPS input protection circuit breaker | UPS is operating from battery mode. Save data | |
Battery indicator is illuminated | and close applications. Reset UPS input | |||
has opened | ||||
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| breaker, then restart UPS. | ||
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| UPS is operating from battery mode. Save data | |
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| Utility power is out of tolerance | and close applications. Ensure utility supply | |
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| voltage is within acceptable limits for UPS. | |
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| Batteries are not fully charged | Keep UPS plugged in continuously at least 24 | |
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| hours to recharge batteries. | ||
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UPS has reduced battery | UPS is overloaded | Check load level indicator and reduce the load | ||
on the UPS. | ||||
backup time |
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| Batteries may not be able to hold a | Replace batteries. Contact your local dealer, | |
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| Emerson representative or Emerson Channel | ||
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| full charge due to age | ||
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| Support for replacement battery kit. | ||
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Fault and Bypass indicators and |
| Check load level indicator and remove non- | ||
| essential loads. Recalculate the load and reduce | |||
all LED segments of battery | UPS overloaded or load is faulty | |||
number of loads connected to UPS. Check load | ||||
level indicator are illuminated |
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| for faults. | |||
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| Ensure UPS is not overloaded, ventilation holes | |
Fault and Bypass indicators and | UPS shutdown due to | not blocked, or room ambient temperature is not | ||
excessive. Wait 30 minutes to allow UPS to cool, | ||||
diagnostic A indicator are | overtemperature condition. Load is | |||
then restart UPS. If UPS will not restart, contact | ||||
illuminated |
| on bypass power | ||
| your local dealer, Emerson representative or | |||
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| Emerson Channel Support. | |
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