11TROUBLESHOOTINGProblem Possible cause(s)
The red power lights do not turn on when you plug
in the power.
1. Check if the units are properly connected to the power supply.
2. Check if the power is turned on. If not, Press [ ] to turn on the power.
The green Link light on the Parent Unit is fl ashing
and cannot hear the sounds from your baby's
room.
1. You may have moved out of range. Move closer to the Baby Unit and wait 5
seconds for the Link to establish.
2. You may need to re−establish the Link between the two units. Turn both units
off by pressing and holding the [ ] and then turn on again by pressing the [ ].
Can't hear your baby on the Parent Unit but the
Link light is still glowing steadily. Check if the volume is turned up on the Parent Unit.
The Red Power light is fl ashing on the Parent Unit Your re-chargeable batteries are running low. Return the Parent Unit to the
Charger Pod to recharge them.
Two bars fl ash on the parent unit.
1. The batteries in the parent unit are not fully charged. Charge the parent unit for
14 hours before use.
2. The power to the baby unit may be turned off or disconnected, and or the Baby
unit may be turned off. Reconnect the AC power adaptor to the baby unit and
or turn on the baby unit.
3. You may have to re-establish the link between the two units. You will need to
remove the batteries from the parent unit and register the parent unit back to
the baby unit by following the instructions below:
A. Ensure batteries are removed from the Parent unit (and baby unit if fi tted) and the
AC power plug is disconnected from the Baby unit). Press and hold the [ ] on
the BABY unit then plug in the AC power plug, after 2 seconds, when the baby
unit night-lights fl ash release the [ ] button;
B. Press and hold the [ ] on the PARENT unit then insert the batteries, after
2 seconds, the parent unit will sound an alert and the level indication red
LED’s will fl ash, then release the [ ] button;
C. After a few seconds, the PARENT unit will give a confi rmation tone and the
units will be re-linked and ready to use.
NOTE: Steps A and B need to be performed within 50 secs.
A high pitched ear piercing noise will be heard
from the units (feedback). Check if the Parent and Baby Units are too close together. Move them further apart.