Oster Chill & Filter Powered Water Dispenser TROUBLESHOOTING Guide, Plastic Bottles Can Be Saved

3200 PLASTIC BOTTLES CAN BE SAVED*

Bottled Water Facts: Consumers use 1/5 million tons of plastic globally each year for water bottles** — of which less than 27.2% of the plastic waste is recycled.***

As our demand on natural resources grows, so does our responsibility to make a difference. By switching from bottled water to PUR® faucet filtered water, you’ll get 400 gallons of clean filtered water a year — which is like making thousands of plastic water bottles disappear.

ABOUT THE PUR® WATER FILTER

NOTE: For optimum filtering and flow rates, the water filter must be installed correctly and replaced when the indicator lights go to red.

PUR® Water Filter

PUR® water filtration systems reduce contaminants from your tap water, giving your family clean, healthy water. Check out how our Mineralclear® gets the job done.

Mineralclear® Filter

Stage 1:

Added layer to trap sediment.

Stage 2:

Activated carbon microfilter for contaminant reduction also removes microbial cysts.

Stage 3:

Filtered over natural minerals for a crisp, refreshing taste.

NOTE: It is recommended to use the PUR® Mineralclear® filter with the Oster® Water filtration system.

NOTE: The Oster® Water filtration system with PUR® Mineralclear® filter is to be used with potable water only; it is not intended to purify water.

*Comparing annual capacity and average price of leading faucet mount system and 3 refills based on filter life expectancy to corresponding number and average price of 16 ounce water bottles.

**Ferrier, Catherine. “Bottled Water: Understanding a Cultural Phenomenon.” World Wildlife Fund.

***”Bottled Up and Tapped Out,” Food & Water Watch.

TROUBLESHOOTING Guide

Problem	Cause	Solution
Water is leaking from the	The dual drain plug is not in place.	Ensure the dual drain plug is in place in the bottom of
bottom of the unit.		the unit.
Water is leaking from the	The unit was over filled.	Remove the fill cap and top cover and soak up extra
top of the unit.		water that is over the fill line with a towel.
Filter cap difficult to	Pressure built up in system	Unplug. Position over sink. Remove drain plug to drain water
remove		from system. Replace drain plug, then remove filter cap.
No water will dispense.	The water reservoirs are empty.	Fill the system by pouring water into the fill area under
		the fill cap with blue ring.
	The PUR® filter cap is improperly	Properly place the filter cap.
	installed.	Install filter.
	No filter is in place.
The water is not chilled.	The system Chill knob is turned	Switch large Chill knob to ON.
	to OFF.
	The system needs more time to	Give the system time to chill the water when new water
	chill the water.	is added or “Chilled” is selected — approximately 5
		hours. The blue Chill light located on the top of the unit
		will come on when the water is properly chilled.”
The fan is running on	The chilling system is on.	The fan will run when the unit is chilling and comes on
the unit.		each time new water is added or the water needs to be
		chilled. To quiet the unit, turn the chill knob to OFF.
The white filter life light are	The filter is in use and losing life.	The white lights will disappear as the filter is used, when
disappearing.		the light turns to red, it is time to change the filter. See
		page 11 for instructions on replacing the filter.
The filter life lights are red.	The filter needs to be replaced.	See page 11 for instructions on replacing the filter.
My water does not taste or	The system was not primed when a	See page 8 or under the cover for instructions on
look clean.	new filter was added.	Priming the System with a New Filter.
	The red filter lights are on and the	See page 11 for instructions on Replacing the Filter.
	filter needs replaced.
My water is running slow	The system has some mineral	The system needs the semi-annual cleaning. See
and I still have filter life.	build-up.	page 12 for instructions for the semi-annual cleaning.
	Filter needs replaced.	Try a new filter to improve water flow.
	The red filter lights are on and the	See page 11 for instructions on Replacing the Filter.
	filter needs replaced.
The filter life lights will not	The filter has not been installed	See page 11 for instructions on Replacing the filter.
reset back to white.	correctly.
The blue Chill light	The unit is chilling.	The blue Chill light will pulse while the unit is chilling the
is blinking.		water. When the light is solid, water is properly chilled.
The unit takes a long time	The system has some mineral	The system needs the semi-annual cleaning. See
to cool.	build-up.	page 12 for instructions for the semi-annual cleaning.
	Do not place near any heated items.	Move appliance away from heated item.

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