Trouble Shooting
Please read this user's manual before using the TV set. If you have any troubles in using this TV set, try to solve it by the suggestions mentioned below. If you can not remove the trouble after adopting corresponding suggestions, please contact the technical service centre or dealer authorised by us. For the sake of your safety, please do not open the cover and repair by yourself, or it may cause further damage to the TV set, electric shock or fire.
There is no sound but picture is normal
1.Ensure that the volume is turned down to the least.
2.Check whether the TV set works in mute mode.
There is no picture or sound
1.Ensure that the power cord has a good connection.
2.Ensure that the power switch is on.
3.The contrast and the brightness are adjusted properly.
Picture is black and white or colourless
1.Adjust the colour setup.
2.Check whether the broadcast system selection is correct.
Picture is blurred or there is snowflake or noise
1.Adjust direction and position of the right antenna.
2.The feedback cord of antenna is damaged or broken.
Sound and picture are interfered
1. Check whether the TV set is very near to other electrical appliance. If so, remove it.
Picture is not stable and rolling in PC mode
1.Check whether the display frequencies and bandwidth of computer or video source are fit for TV.
2.Check the display setup of control panel in computer. If the setup is incorrect, change it by computer programming tools.
Screen displays to check signal cords
1.Check whether the signal cords are connected to PC or video source.
2.Check whether PC or video source is in work.
Remote control is insensitive or does not work
1.Check the batteries of the remote control and make sure that they are powerful and well conductive.
2.Direct the remote control to the IR sensor of the TV.
3.Check whether there are some obstacles between the remote control and IR sensor.
