FAQs

My MAX® 5510 power cable does not reach the wall outlet. Can I use an extension cord to make it reach?

Yes, but you must use only Panamax extension cords to keep your warranty valid. Ask for Part

#GEC1410 (10 feet long) or

#P12X10NEMA5-15 (Premium Grade)

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The provided coax or telephone jumper cables are not long enough to reach my equipment. Can I use other cables?

Yes, any length cable of the same type meets the warranty requirements.

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The 4 Amp, Isolation Transformer circuit breaker continually trips. What is the problem?

The four Isolation Transformer Outlets share the 500 VA Isolation Transformer for their power source. The connected equipment plugged into the four outlets is drawing more than 4 Amps collectively, causing the circuit breaker to trip. These four outlets are designed specifically for low-current, digital source components. Check to see if you have connected a high-current amplifier or subwoofer to the Isolation Transformer Outlets. If so, unplug the high-cur- rent components and plug them into the High- Current Outlet Bank.

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The Isolation Transformer Outlets are not switching ON or OFF with the MAX® 5510.

How can I fix this?

These outlets may be set as either switched or always-on outlets. The 3-position, Isolated Outlet Turn-Off Delay switch on the back panel controls this. Change the setting of this switch from Always-On to a delayed setting. This will allow the Isolation Transformer Outlets to become Switched Outlets.

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The MAX ® 5510 is ON but the Voltmeter and Ammeter are not lit up. What is the problem?

Check the Meter Light Dimmer control to see if the lighting is turned ON or OFF. If the control knob is turned OFF, turn it ON and continue turning until you have reached the desired light level. If the control knob is turned ON and there is no light, turn the knob to maximum. If you still have no light, call Panamax Customer Service for help.

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I connected the 5W Convenience Lamp and the lamp will not work. What is the problem?

1.Check to see if the bulb is burned-out.

2.If the bulb is good, if the unsafe voltage LED is OFF and the light control knob is turned on and the light is still not on, call Panamax Customer Service for help .

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The halogen light on the Convenience Lamp is dead. What type of light do I replace it with?

The halogen light must be replaced with a 12VDC, 5-Watt bulb or damage to lamp power supply may occur. Use USHIO JC12V-5W/BA9S or equivalent.

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There is an audible buzz/hum coming from my MAX® 5510. What is the cause of this and how do I make it go away?

This is the result of a DC Bias that is usually introduced in your circuit by certain appliances- most commonly lamps with High-Low dimmer switches and some room heaters, which use only half of the AC sine wave. These appliances introduce a small DC bias placed on the AC sup- ply. Some audio equipment- especially ampli- fiers with toroidal power transformers- may react unfavorably to this DC voltage, and buzz. The MAX® 5510 isolation transformer will remove this waveform distortion and protect the loads plugged into the isolated outlets. If the distortion is bad, you may actually hear the MAX® 5510 buzzing slightly as it works to correct the AC power. The best way to stop the buzz is to find the source of the disturbance (most likely a quartz lamp) and plug it into a different branch circuit. Panamax Technical Support will be glad to help you if you have any questions about this.

INS5510 REV. B

USA & Canada (800) 472-5555 • (707) 283-5900 • Fax (283) 283-5901

 

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Panamax MAX 5510 owner manual FAQs