Troubleshooting

Troubleshooting (Basic)

Entering Password

On the [Enter Password]

 

The computer may be in ten-key mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

screen, the password cannot

 

If the NumLk indicator

lights, press

NumLk

to disable the ten-key mode, and then

be entered.

 

 

input.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Even after entering the pass-

 

The computer may be in ten-key mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

word (

)/Locked

 

If the NumLk indicator

lights, press

NumLk

to disable the ten-key mode, and then

(

)/Type your

 

input.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

password is displayed again.

 

The computer may be in Caps Lock mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the Caps Lock indicator lights, press

Caps Lock

 

to disable the Caps Lock

 

 

 

mode, and then input.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The user name (account name) includes the “@” mark.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot log on to Windows.

 

- If another user account name exists:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(“The user name or pass-

 

Log on to Windows using another user account name, and delete the account name

word is incorrect.” is dis-

 

that includes “@”. Then create a new account name.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

played.)

 

 

- If no other account name exists:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You need to reinstall Windows (

page 20).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shutting down

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows does not shut

 

Remove the USB device and the ExpressCard.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

down.

 

 

Wait 1 or 2 minutes. It is not a malfunction.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Display

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No display.

 

 

The external display is selected. Press

 

+

 

or

 

 

 

+

 

*2 to switch the display. Wait

 

 

 

 

 

 

 

 

 

Fn

F3

 

P

 

 

 

until the display has been switched completely before pressing

 

+

 

 

 

or

 

 

+

 

*2

 

 

 

 

 

 

 

 

 

 

Fn

F3

 

P

 

 

 

again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When using an external display,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the cable connection.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turn on the display.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check the settings of external display.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The display is turned off by the power-saving function. To resume, do not press the

 

 

 

direct selection keys, but press any other key like

Ctrl

.

 

 

 

 

 

 

 

 

 

 

The computer entered sleep (

 

 

 

 

 

) /standby (

 

 

 

 

 

 

 

 

) or hibernation by

 

*2

the power-saving function. To resume, press the power switch.

 

 

 

 

Windows 7 only

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The screen is dark.

The screen is darker when the AC adaptor is not connected. Press

 

+

 

and adjust

Fn

F2

 

 

 

the brightness. As you increase the brightness, battery consumption increases.

 

 

 

 

 

 

You can separately set the brightness for when the AC adaptor is connected and when

 

 

 

not connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Press Fn + F8 to turn off the concealed mode.

The screen does not be-

The brightness is set low to avoid malfunction where surrounding temperature is high.

come bright even if pressing

Use it in an environment of between 5 °C and 35 °C {41 °F to 95 °F}.

Fn + F2.

 

 

 

 

The screen is disordered.

Changing the number of display colors and resolution may affect the screen. Restart the

 

computer.

 

Connecting/disconnecting an external display may affect the screen. Restart the com-

 

puter.

During Simultaneous display,

When using the Extended Desktop, use the same display colors for the external display

one of the screens becomes

as those used by the LCD.

disordered.

If you continue to experience problems, try changing the display.

 

Right-click on the desktop, and click [Graphics Properties] - [Display Devices].

 

Clicking [start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) GMA Driver

 

for Mobile] - [Display Devices].

 

 

When the [Command Prompt] is set to “Full Screen” by pressing

Alt

+

 

Enter

, the picture is displayed on one of the screens only. When the window display is

 

restored by pressing Alt +Enter, the picture is displayed on both screens.

 

Simultaneous display cannot be used until Windows startup is complete (during Setup

 

Utility, etc.).

24

Page 24
Image 24
Panasonic CF-31 appendix Troubleshooting Basic, Entering Password, Shutting down, Display

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