Dealing With Problems (Summary)

When a problem occurs, refer to this page. The "Reference Manual" also contains detailed information. If a problem appears to be related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic Technical Support.

Starting Up

Troubleshooting

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The power indicator or bat- tery indicator is not lit

is displayed

POST Startup Error(s) is displayed

Windows startup, or an op- eration is extremely slow

The date and time are incor- rect

When the previous item is not the cause

Windows NT

NT does not start up

Windows 98 Windows 2000

When resuming from the standby or hibernation mode, does not appear even if a password has been set in the Setup Utility

Check the cable connection for the AC adaptor.

Check to see if a fully charged battery is properly installed.

Remove the battery pack and disconnect the AC adaptor, then connect them again.

Input your password. If you have forgotten it, contact Panasonic Technical Support.

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Press F9 in the Setup Utility ( “Setup Utility”). This will restore the Setup Utility's settings to their default values (except the password settings). Then, the Setup Utility must be run once again for you to input the appropriate operating environment set- tings. (The processing speed depends on the application software used, so this operation may not cause the processing speed to increase.)

You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].

When the computer is connected to a Local Area Network (LAN), confirm the date and time of the server.

If you continue to experience problems, the internal battery maintaining the clock may need to be replaced. Contact Panasonic Technical Support.

This computer will not correctly recognize the date and time starting from the year 2100 A.D.

Windows NT

When [APM 2.0 for NT] is not displayed in [Control Panel], this indicates that Phoenix APM 2.0 for Windows NT® is not installed. When the standby or hibernation function is used under this condition, the date and time may be incorrectly displayed. Correct the date and time, and then install Phoenix APM 2.0 for Windows NT®.

When the standby or hibernation function is used frequently, discrepancies may occur in the display of the date and time even if APM 2.0 for Windows NT is installed. You can set the date and time through [Date/Time] in [Start] - [Settings] - [Control Panel].

Press F9 in the Setup Utility ( “Setup Utility”). This will restore the Setup Utility's settings to their default values (except the password settings).

Try removing all peripheral devices.

Windows 98

Run SCANDISK to check the hard disk.

At start-up, press Ctrl to operate the computer in the Safe mode.

Windows 2000

Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties], and then select [Tools] - [Check Now].

At start-up, press F8 to operate the computer in the Safe mode.

If [Cancel] at the [Path not found] is clicked during the LAN card driver installation, the next time the system is activated it will hang up without NT being activated.

In such cases, follow the steps listed below.

1Power off, then power on again.

2If [Press spacebar NOW to ...] is displayed, press the space key.

3 If [Hardware Profile/Configuration Recover Menu] is displayed, press L , then press Enter .

4At the [PCMCIA Card Not Configured], select [OK].

5At the [Path not found], put the disk that was supplied with the LAN card into the disk drive, then select [OK]. Follow the on-screen instructions.

Use the Windows password as the following.

Select [Start] - [Settings] - [Control Panel] - [Power Management]* - [Advanced], then add the check mark for [Prompt for password when computer goes off standby].

*Windows 2000: [Power Options]

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Panasonic CF-72 Series P appendix Dealing With Problems Summary, Starting Up, NT does not start up

CF-72 Series P specifications

The Panasonic CF-72 Series P is a robust and versatile laptop, designed to meet the demands of mobile professionals and field workers. Known for its durability, this model is part of Panasonic's esteemed Toughbook lineup, which is celebrated for providing reliable computing solutions in challenging environments. The CF-72 Series P embodies a blend of power, portability, and practicality, making it an ideal choice for industries such as law enforcement, military, healthcare, and field service.

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Overall, the Panasonic CF-72 Series P stands out in the crowded marketplace of mobile computing. With its dedication to durability, powerful performance, and user-friendly features, it continues to serve as a reliable solution for professionals who require a tough and dependable laptop. As technology and user demands evolve, the CF-72 remains a compelling option for those seeking a rugged portable computer.