Q&A Troubleshooting
Try checking these items (→107 - 112) first.
If the problem persists, performing [Reset] in the [Setup] menu may resolve the issue. (Note that except for some items such as [Clock Set], all settings are returned to their values at the time of purchase.)
Battery, power
The camera turns off immediately even with full battery power.
The remaining battery power is low even if new batteries are inserted.
●The batteries are expended.
●Depending on the battery brand and the operating temperature, the remaining battery power may not be displayed accurately.
Camera does not work even if power is turned on.
●Batteries are not inserted correctly (→15), or are expended.
LCD monitor shuts off even if power is turned on.
Camera switches off as soon as power is turned on.
●[Auto Power Off] is activated (→47). → Press the Power button.
●The batteries are expended.
Recording
Cannot record pictures.
●The camera is in Playback Mode.
→Press the Playback button to switch to recording mode.
●
→Free space by deleting unwanted pictures (→40).
Recorded pictures look white.
●Lens is dirty (fingerprints, etc.).
→ Clean lens surface with a soft, dry cloth.
●Lens is foggy (→6).
Recorded pictures are too bright/too dark.
●Adjust the exposure (→61).
Some pictures are taken when I press the shutter button just once.
●Camera is set to use [Auto Bracket] or [Burst].
Focus not aligned correctly.
●Not set to mode appropriate for distance to subject. (Focus range varies according to recording mode.)
●Subject outside of focus range.
●Caused by jitter or subject movement.
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