Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit:

Regular disc rotating sounds.

 

Operations do not work due to a poor-quality disc. (Try again using a

Poor reception due to atmospheric conditions.

Panasonic disc.)

 

Image disturbance during search.

 

The unit freezes due to one of its safety devices being activated.

Interruptions in reception due to periodic terrestrial broadcasting breaks.

(Press and hold [Í/I] on the main unit for 10 seconds.)

 

A sound is heard when the HDD goes into SLEEP mode, or

When the HDD has been automatically placed in the SLEEP mode

operations are slow to respond in SLEEP mode.

(9), or the unit is turned on or off, there may be an unexpected

 

 

sound. This does not indicate a problem with this unit.

 

 

 

 

 

Power

 

 

Page

 

 

 

No power.

Insert the AC mains lead securely into a known active household mains socket.

14, 15

The unit does not turn on

 

 

 

pressing [Í DVD].

 

 

 

The unit switches to standby

One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on.

mode.

 

 

 

Displays

 

 

 

 

 

 

The display is dim.

Change “FL Display” in the Setup menu.

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“0:00” is flashing on the unit’s

Set the clock.

 

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display.

 

 

 

 

 

 

The time recorded on the disc

Times shown may disagree with actual times.

and the available time shown do

Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the

not add up.

last recorded title is deleted. It does not increase if other titles are deleted.

 

The play time shown for MP3

Even if you delete recorded content from the DVD-R, DVD-R DL, +R or +R DL, there is no

does not agree with the actual

increase in disc space.

 

time.

More disc space than the actual recording time is used after recording or editing the DVD-R,

 

DVD-R DL, +R or +R DL 200 times or more.

 

While searching, the elapsed time may not display correctly.

Compared to the actual recorded

The displayed recording/play time is converted from the number of frames at 29.97 frames

time, the elapsed time displayed

(equal to 0.999 seconds) to one second. There will be a slight difference between the time

 

is less.

displayed and the actual elapsed time (e.g., actual one-hour elapsed time may display as

 

(Only when recording in NTSC)

approximately 59 minutes 56 seconds). This does not affect the recording.

 

 

 

 

“U88” is displayed and the disc

The unit is carrying out the recovery process. Do the following to eject the disc.

cannot be ejected.

1 Press [Í/I] on the main unit to switch the unit to standby.

 

 

If the unit doesn’t switch to standby, press and hold [Í/I] on the main unit for about 10

 

 

seconds. The unit is forcibly switched to standby.

 

 

2 While the unit is off, press and hold [] and [CH W] on the main unit at the same time for

 

 

about 5 seconds. Remove the disc.

 

TV screen and video

 

 

 

 

 

 

Television reception worsens

This can occur because the signals are being divided between the unit and other equipment.

after connecting the unit.

It can be solved by using a signal booster, available from audio-visual suppliers. If it is not

 

 

solved by using a signal booster, consult the dealer.

 

The digital channel information

Select the length of time (3-10 sec.) the “On-Screen Messages” in the Setup menu are to be displayed.

62

does not appear.

The digital channel information cannot be selected during playback or recording.

 

The digital channel information is not supported for analogue broadcasts.

The grey background does not

Set “Grey Background” in the Setup menu to “On” while receiving analogue broadcasts. This

62

appear.

is not compatible when receiving a digital broadcast or during HDMI output.

 

Picture does not appear during

Timer recordings work regardless whether the unit is on or off. To confirm the timer recording

timer recording.

is going to work properly, turn the unit on.

 

The 4:3 aspect ratio picture

Use the television to change the aspect. If your television does not have that function, set

38

expands left and right.

“Progressive” in the Picture menu to “Off”.

63

Screen size is wrong.

Check the settings for “TV Aspect” in the Setup menu.

If you connect an HDMI cable, set “Aspect for 4:3 Video” to “16:9” in the Setup menu.

63

 

The recorded title is stretched

16:9 aspect programmes are recorded in 4:3 aspect in the following cases.

 

vertically.

–If you recorded to the HDD or a DVD-RAM and “Rec for High Speed Copy” was set to “On”

61

 

in the Setup menu.

 

 

 

–If you recorded or copied to a DVD-R, DVD-R DL, DVD-RW (DVD-Video format), +R,

 

 

+R DL or +RW.

 

 

 

It may be possible to adjust the display mode on the TV. Refer to your television’s operating

 

 

instructions.

 

 

 

 

 

There is a lot of after-image

Set “Playback NR” in the Picture menu to “Off”.

38

when playing video.

 

 

 

When playing DVD-Video using

Set “Progressive” in the Picture menu to “Off”. This problem is caused by the editing method

38

progressive output, one part of

or material used on DVD-Video, but should be corrected if you use interlace output.

 

the picture momentarily appears

 

 

 

to be doubled up.

 

 

 

There is no apparent change in

The effect is less perceivable with some types of video.

picture quality when adjusted

 

 

 

with the Picture menu in the on-

 

 

 

screen menus.

 

 

 

The images from this unit do not

Make sure that the television is connected to the VIDEO OUT terminal, S VIDEO OUT

14–17

appear on the television.

terminal, COMPONENT VIDEO OUT terminals or HDMI AV OUT terminal on this unit.

 

Make sure that the television’s input setting (e.g., AV 1) is correct.

Picture is distorted.

Progressive output is set to on but the connected television is not progressive compatible.

 

Press and hold [] and [1] (PLAY) on the main unit at the same time for more than 5

 

 

seconds to cancel this setting. The setting will change to interlace.

67

 

The unit’s “TV System” setting differs from the TV system used by the disc now playing. While

 

stopped, keep pressing [] and [< OPEN/CLOSE] on the main unit for 5 or more seconds.

 

 

The system switches from PAL to NTSC or vice versa.

 

When this unit is connected with an HDMI cable, use a disc that matches with this unit’s TV system.

 

Picture may not be seen when more than 4 devices are connected with HDMI cables.

 

Reduce the number of connected devices.

 

 

 

 

 

Frequently asked questions/Troubleshooting guide

RQT8388

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Panasonic DMR-EX75, DMR-EX85 manual Frequently asked questions/Troubleshooting guide

DMR-EX75, DMR-EX85, DMR-EX85 specifications

The Panasonic DMR-EX85 and DMR-EX75 are part of Panasonic's renowned lineup of digital video recorders (DVRs) that combine advanced recording technology with user-friendly features. These models are designed to enhance the viewing and recording experience for users, making them ideal for anyone looking to manage their television and multimedia content more efficiently.

One of the standout features of the DMR-EX85 and DMR-EX75 is their high-definition recording capability. Both models support recording in stunning detail, allowing users to capture their favorite TV shows, movies, and other video content without sacrificing quality. They utilize a built-in hard drive for storage, providing ample space for recording hours of programming while also enabling quick access to previously saved content.

The DMR-EX85 specifically offers a generous 250 GB hard drive, while the DMR-EX75 comes with a slightly smaller 160 GB option. This difference in capacity may influence the choice of model depending on the user's recording habits. The devices also feature the ability to pause and rewind live TV, giving viewers control over their watching experience.

In terms of connectivity, both models are equipped with HDMI and USB ports, allowing users to easily connect to other devices, such as televisions and external storage. The inclusion of a built-in DVD recorder adds versatility, enabling users to archive their recordings onto DVD discs for long-term preservation or sharing with others. Their user-friendly interface ensures that even those who are not tech-savvy can navigate through menus and recording options with ease.

Another notable technology is the incorporation of a digital tuner, which allows users to access high-definition broadcast channels without needing an additional set-top box. This feature not only provides greater convenience but also enhances the overall viewing experience by allowing access to a wider range of programming.

Overall, the Panasonic DMR-EX85 and DMR-EX75 represent a significant advancement in home entertainment technology. With their powerful recording capabilities, user-friendly features, and versatile connectivity options, these DVRs cater to the needs of modern viewers who demand flexibility and quality in their media consumption. Whether for recording standard television broadcasts or archiving favorite shows, these models deliver reliable performance and exceptional functionality.