Troubleshooting

Mode

Symptom

 

Possible Cause / Action

Page

 

 

 

 

 

 

No dial tone

1.

Check the connection of the telephone line.

221

 

 

2.

Check the telephone line.

 

 

 

 

 

 

 

No auto answer

1.

Check the connection of the telephone line.

221

 

 

2.

Check the Reception mode setting.

32

 

 

3.

If the Fax Parameter No. 013 (AUTO JOURNAL PRINT) is

 

Communication

 

 

set to "Valid" (default setting), and the machine is printing

 

 

 

the received document(s) from memory, which also

 

 

 

 

 

 

 

 

happens to be the 200th transaction, the machine will not

 

 

 

 

auto answer until the Transaction Journal completes

 

 

 

 

printing.

 

 

 

 

 

 

Cannot transmit, or

An information code will be shown on the display. Refer to the

217

 

receive

information code table to find out the trouble.

 

 

 

 

 

No Unit Operation

No unit operation

To reset the machine, turn-off the Power Switch for a few

12

 

seconds then turn it on again.

 

 

 

 

 

 

 

 

 

216