
Troubleshooting
Information Codes
Info. |
| Meaning | Possible Action | Page |
Code |
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456 | • | Unit received a confidential document, or was | 1. Print a File List, and check the contents. | |
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| requested to be polled of a confidential document | 2. Wait until unit finishes printing. |
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| under any of following conditions. |
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| 1.Not enough space in memory to receive the |
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| confidential document. |
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| 2.Confidential Mailbox is full. |
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| 3.While printing received document. |
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| • | Unit was requested to relay a document. |
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492/493/ | Communication error occurred while receiving. | Check with the other party. | ||
494 |
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495 | Telephone line disconnected. | Check with the other party. | ||
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501/502/ | Communication error occurred using the internal V.34 | Check with the other party. | ||
504 | Modem. |
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540/541/ | Communication error occurred while transmitting. | 1. Reload the document, and send again. | ||
542/ |
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| 2. Check with the other party. |
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543/544 |
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550 | Telephone line disconnected. | Check with the other party. | ||
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552/553/ | Communication error occurred while receiving. | Check with the other party. | ||
554/555 |
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580 | Check the remote station. | |||
| address function. |
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581 | Check the remote station. | |||
| no Password |
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630 | Redial was not successful due to a busy line. | Reload the document, and send again. | ||
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631 | During dialing, STOP was pressed. | Reload the document, and send again. | ||
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634 | Redial was not successful due to no response from | Check the telephone number, and send again. | ||
| the called station, or wrong number dialed. |
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| Note: If busy tone was not detected, the machine will |
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| only redial once. |
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638 | Power failure occurred during the communication. | Check the power cord, and plug. | ||
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711 | Incorrect LDAP settings. | Check the LDAP Server Name, LDAP Log in | ||
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| Name, LDAP password, LDAP Search Base. |
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712 | Incorrect email address. | Check the registered email address. | ||
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| Check the IP Address of the SMTP Server |
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| with the Network Administrator. |
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714 | Cannot Log on to the LAN. | Check the | ||
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| connection. An unexpected LAN problem |
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| occurred. Contact the Network Administrator. |
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715 | TCP/IP connection timed out. | Check the Internet Fax parameter settings. | ||
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| Verify the IP Address, Default Gateway IP |
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| Address, SMTP Server IP Address. |
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716 | Cannot logon to the designated SMTP Server. | Check the SMTP Server IP Address setting. | ||
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| Contact the Network Administrator. |
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717 | Incomplete SMTP Protocol transmission. SMTP | SMTP Server is defective. | ||
| Server’s hard disk may be full. | Contact the Network Administrator. |
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